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1. The Golden Triplets Of Small Business Success
   For most of the 20th century, Americans enjoyed what I call The Golden Age of Customer Service. Sadly, based on recent research, it appears we’re in the Plastic Age. In a national customer satisfaction index, the average customer rating was less than 60%. Going six for 10 is pretty good – if you’re playing baseball. Bu
2. Here's What Happens When Your Debit Card Triggers a Fraud Alert
   While it feels like a major inconvenience, a fraud alert is actually a protective block placed on your account when a transaction doesn't match your usual spending patterns.
3. 5 pending changes that could impact year-end small business tax planning
   Congress has been debating a number of big bills that contain tax changes. Some of the proposed changes are favorable; many are not. All of them may
4. Moving to a New State? 3 Financial Factors You Need to Consider
   The pandemic changed work patterns for many Americans. Due to the ability for many to work remotely, a new report from Upwork found that 2.4% of people, or 4.9 million Americans, have already moved because of remote work since 2020.
5. What Employers Need to Know about 401(k) Plans
   In a tight labor market, businesses need a retirement savings plan to recruit and retain good workers. In fact, about 80% of Americans work for an employer with a 401(k)-style retirement plan. In the following conversation, Robert Diedrich, president-wealth management division, First Midwest Bank, discusses recent rule
6. Bringing Employees Back To Work In The Coronavirus Reopening
   Businesses that are reopening, or expanding from a skeleton crew, are finding employees sometimes hard to bring back to work. The most successful companies develop a flexible strategy for reemployment of their workers. Why won’t employees come back? A variety of reasons includes unemployment benefits, child care, healt
7. Pay transparency can narrow the gender pay gap — but may not close it
   Pay transparency can reduce the gender gap during salary negotiations, though other factors such as aggressiveness and competitiveness also come into
8. 3 Questions to Ask Yourself Before Selling Your Business
   Thinking of selling your business? Consider these three points before doing so. One of the hardest decisions you'll ever have to make as a founder is whether you should sell your business. Deciding if you should keep growing your company and try to turn it into a behemoth or sell it and receive a large payout for your
9. 4 Ways Your Business Stands To Benefit From Live-Streaming Video
   STEVE WASTERVALWhen was the last time your business did a live-stream? Be honest…If you haven’t answered already, then you might be on the fast track towards a dead-end. I get it — not everyone is a natural star on camera. Don’t let a little insecurity stop you from utilizing one of the hottest (and most effective) too
10. A Definitive Guide to Protect Sensitive Data from Cyber Attacks in Your Business
    Cyber-attacks are constantly rising, and small businesses are most vulnerable to such threats. Data theft, corporate information leak, and financial losses are occurring at an alarming rate. Every 39 seconds, there is a new cyberattack on the internet. As per the studies, over 30 million attacks are reported yearly, an