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1. How do I use Quick Pay in Online Bill Pay?

   On a Web Browser
   Here’s how you make a payment from the Quick Pay section on the Digital Banking homepage.

   • First, log in to your Digital Banking account.
   • On the account homepage under Pay to select your payee from the drop-down list. If you have not set up a Payee, please go back to the section on how to Add a Payee.
   • In the Pay from section, select the account you would like to make the payment from. 
   • Use the Calendar to select the available date you want the payment to arrive to the payee and click Save. Keep in mind that some payment options take longer to issue than others, so your available dates may reflect this delay.
   • Next, enter the dollar amount you wish to pay.
   • When finished, click Schedule Payment.
   • You will be asked to confirm your payment, click Confirm to schedule and send your payment or Cancel if you need to make changes.

   On the Mobile App

   • From a mobile app, simply log in, tap Payment Center, then Bill Pay. 
   • Select the To/Payee and the From account. 
   • Enter the amount and the date you want the payment to arrive to the payee. 
   • Tap Pay. 
   • You will be asked to confirm your payment, tap Yes to schedule and send your payment or No if you need to make changes.
2. How to Support Your Parents Without Derailing Your Finances
   Helping your parents doesn't mean that you have to risk your own financial future. This article discusses ways you can support your parents and positively impact them as well as your own family
3. Real-Life Finance Podcast #15 | Smart Starts for Entrepreneurs with Old National President & COO Tim Burke
   Hosted by Old National Bank Financial Empowerment Director Ben Joergens, each Real-Life Finance episode focuses on everyday financial solutions that
4. Small Business: Ways to Avoid Fraud This Holiday Season
   holidays can make or break the year for small business. Be aware and put systems in place to combat fraud. Old National bank shares ways to protect
5. The Transformative Power Of Women In Leadership Roles
   As we navigate an era defined by rapid transformation, the increasing presence of women in leadership roles is proving essential for organizational success.
6. How Is Productivity Calculated?
   Productivity measures the efficiency of a company's production process. It is calculated by dividing the outputs produced by a company by the inputs used in its production process. Common inputs are labor hours, capital and natural resources, while outputs are generally measured in sales or the amount of goods and serv
7. What are my options for contacting Old National?

   We offer several convenient ways to connect with us. 

   • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
   • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
   • Use our email form to submit comments or request a call.
   • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
8. What if a COVID-19 stimulus payment is sent to an Old National account that is closed or overdrawn?

   Closed Accounts
   If the IRS sends your Economic Impact Payment via direct deposit to an Old National account you have closed, we unfortunately do not have access to those funds. The IRS advises people that if they don't receive their Economic Impact Payment, they should file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible.
   
   Overdrawn Accounts
   If the IRS direct deposits your stimulus payment into an Old National account that is currently overdrawn, and you want to use these funds to bring your account back to a positive balance, there’s nothing you need to do.
   
   If having these funds go toward your negative balance will create a hardship for you, please contact us at 1-800-731-2265, Option 6.

9. My debit card was lost/stolen. How can I get a new one?

   Please report your lost or stolen Old National debit card (24-hours a day) by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can order a new card for you at that time.

   If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with our Card Controls feature in Online Banking and the Mobile App. 

   Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

10. Where can I find the phone number or email to contact a branch manager?

    Banking center manager names and emails can be found on each banking center's page. The page will also provide the banking center phone number.

    To find your local banking center's page, go to our locator. In the Search box, enter the branch address (as much as you know), city and state. In the list of banking centers on the right, click on the banking center you are looking for.

    This will take you to that banking center's dedicated page. On the left of that page, you will see the banking center manager's name and a link to send an email.