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1. Understanding AI’s customer service opportunities
   Artificial intelligence is swiftly becoming an action item for executives, especially as the technology continues to see rapid advancement.  In a
2. Unlocking Wealth Through Business Ownership: A Path For Women
   Unlocking Wealth Through Business Ownership: A Path For Women entrepreneurs. Here are strategic insights; financial literacy;
3. What Really Keeps The Best Employees At Their Companies?
   Nap rooms, video game consoles, ping-pong tables — that’s what employees want these days, right? Not exactly. Despite what a walk through some startup offices might lead you to believe, workers aren’t liable to fall in love with a company over a handful of gimmicks and perks. People today know better than to be won ove
4. When To Bring Your People Back To Work—Four Issues To Decide When And How
   With so much conflicting and sometimes vague guidance on when to bring people back to work as part of the Great Reboot of your enterprise, how do you make the decision for your own team? What’s needed is a rigorous way to disentangle issues and address each one in an orderly way. Through analysis with the IT consulting
5. Your Freelance Future: How To Make A Financial Plan
   Your Freelance Future: How To Make A Financial Plan Due  Follow Tuesday, 09 April 2019 08:20 (EST) Working as a freelancer can be financially precarious, making it difficult to plan for your future - and that isn't limited to retirement. Rather, depending on your professional life's structure, you may struggle to pla
6. 4 Steps To Turn Makeshift Digital Transformation Into Long-Term Success
   Co-authored with Nikolaus Obwegeser and Benjamin MüllerMakeshift digital home officegettyWhile many companies were reportedly undergoing some form of digital transformation before COVID-19, it seems they were not far enough along their journey to respond effectively. At the outset of the pandemic, companies scrambled t
7. 7 ways America's economy could change forever under Biden, from a top economics professor
   President Biden's spending plans are shaking up how people think about economic policy. Debt fears are out, full employment and direct benefits are in, and inflation is the new big risk. Here are 7 major shifts in thinking on government aid, according to a top economics professor. See more stories on Insider's business
8. The New Diversity Approaches Corporations Desperately Need
   What do companies need to do to get diversity and inclusion right?gettyby Erik ShermanUntold millions of dollars plowed into six decades of corporate diversity training and consulting have failed to transform businesses, their cultures and the makeup of executive ranks, researchers say. Multiple diversity experts who a
9. 8 challenges for business leaders that will shape year 2 of COVID-19
   Corporate boards and executive teams are typically considered effective if they are able to help a business navigate a global crisis in parallel with maintaining day-to-day operations. If only the bar was as simple and set so low right now. As we enter the second year of the COVID-19 pandemic, the intersection of the o
10. How CEOs Can Keep Their Best People Through The Great Resignation
    The Great Resignation, an exodus of quality workers in record numbers, is demanding that corporate leadership realign their goals. A primary driver of this exodus is that companies aren’t meeting employees; expectations of how companies and their leaders show up as corporate citizens, internally and externally, to care