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1. Do I have the option to make extra principal payments on my mortgage loan?

   Yes, you have the option to make extra principal payments. Your loan must be current before any additional principal payment will be applied.

   The easiest way to do this is within Mortgage Manager. Our Mortgage Manager guides show you how to make a payment and where to enter any additional principal amount:

   • Make a One-Time Payment - How to Make a Mortgage Payment guide
   • Enroll in Autopay - How to Enroll in Autopay guide
   • Set up Flexible Payments - To learn more on how to enroll contact Mortgage Servicing at 866-853-3277.
2. How can I change information about the bank account my mortgage payment comes from?

   Within Mortgage Manager, go to Payment button. Here you can choose to Add, Edit or Delete payment methods. More than one can be added to use when making a payment.

   Our Mortgage Manager guides show you how to make a payment and where to enter or update your bank account information.

   • Make a One-Time Payment - How to Make a Mortgage Payment guide
   • Enroll in Autopay - How to Enroll in Autopay guide
   • Set up Flexible Payments - To learn more on how to enroll contact Mortgage Servicing at 1-866-853-3277.
3. What do I do if I received a suspicious phone call claiming to be from Old National?

   What you need to know:
   If you receive an unexpected phone call that appears to be from Old National seeking personal information, follow these steps:

   • Be suspicious
   • Hang up
   • Call Old National at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT

   What you need to do:
   If you inadvertently provided personal information and feel your Old National accounts may be in jeopardy, please contact Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT.

4. Can I open a savings account online?

   We do provide a way to open a basic savings account online. Go to our Personal Savings Accounts page. In the grid with our various types of accounts, go to Basic Savings and select the Open Now button.

   We offer a variety of savings options to meet different goals. If you would like to talk to someone about the type of savings that would be best for you, please visit a banking center or call us at 1-800-731-2265.

5. Where can I find Old National job listings?

   You can go directly to our Job Listings page to view all current openings.

   To learn more about working at Old National, you can also visit our Careers & Employment section. Here you will find the following information about working at Old National:

   • Our Company
   • Live & Work (Benefits)
   • Grow With Us (Career and Personal Development)
   • Diversity & Inclusion
   • Active Military & Veterans

   From any of these pages, you can also access Job Listings by clicking on Careers in the top navigation.

6. How old do you have to be to open a checking account?

   To be the sole owner on a checking account at Old National, you must be age 18 or older. If you are age 13 to 18, you can be a joint owner on an account with a parent or guardian.

   If you would like to talk to someone about opening a checking account, please visit a banking center or call us at 1-800-731-2265.

   We also provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Now button.

7. Does Old National still offer travel cards?

   As of 10/31/19, Old National stopped offering travel cards, due to the many other secure ways now available to pay when a person is traveling.

   If you have already purchased a travel card from Old National, you can continue to use it and can reload it up to two times until its expiration date. You can also visit the card site to check the balance of any existing card you may have.

   If you have an issue with an existing travel card, please call the Visa number on the back of the card.

8. The 1 Mistake to Avoid in a Hot Housing Market
   It's a hard time to be looking for a home. Property values have soared on a national level, and a lot of buyers are getting priced out of the market because of it. On the other hand, it's a great time to own a home. With property values being up, homeowners have more options to borrow against their homes. But there's o
9. How can I make a payment on my credit card?

   You can make a payment on your Old National Credit Card online, by mail or over the phone.

   Pay online
   Please access the Online Account Center for credit cards. You will first need to enroll.

   With online account access for your credit card, you can also do the following:

   • Transfer balances
   • Request Credit Limit Increases
   • View Statements
   • And much more

   By phone
   To make a Credit Card payment by phone, please call Cardmember Service at 1-800-558-3424.

   By mail
   Credit card payments can be sent to:

   Cardmember Service
   P.O. Box 790408
   St. Louis, MO 63179-0408

10. What is direct deposit?

    Direct deposit is when you have a regular payment, such as a paycheck or a social security payment, deposited directly into your bank account rather than receiving a physical check.

    There are several benefits to direct deposit: it’s more secure than a physical check, since it can’t be lost or stolen; it arrives in your account more quickly than a physical check would arrive via mail; and, you don’t have to spend time depositing your physical check.

    If you’re interested in setting up direct deposit to an Old National account, we have direct deposit instructions.