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    2,454 results found

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    2. What is the "Pending" transaction in my Digital Banking transaction history?

      When you see “Pending" transactions in your Digital Banking history, it can represent two different types of activities on your account:

      ATM or Debit Card Transactions
      This "Pending" transaction could be a recent ATM or Debit Card transaction that has not yet posted to your account. For example, it could be an ATM withdrawal or a Debit Card purchase you made from a merchant. You will be able to see specific details, such as the name of the store where you made a purchase, after the transaction has posted to your account. 

      Certain Deposits
      A "Pending" transaction can also be a recent deposit which has checks or other items from a bank other than Old National and are, therefore, not available for you to immediately withdraw. This type of transaction will show under "Pending," as both a deposit and as a withdrawal, until Old National collects the funds from the other bank. Once these funds are collected, they will become part of your available balance and will no longer show as a withdrawal on your account. This could be as soon as the next business day after your deposit is made, but in some instances it may be longer.

      To obtain additional details about "Pending" transactions, you can contact Client Care at 1-800-731-2265.

    3. How do I set up automatic payments for my Old National loan?

      For mortgage loans:

      For all other personal loans, such as auto loans:

      • Download and return the Consumer Loan Auto Pay form to set up automatic payments. This form can be returned to a banking center or mailed to PO Box 3728, Evansville, IN 47736.
      • You can also set up a repeat transfer of funds within Online Banking to make a regular payment on your Old National loan. Within Online Banking, go to Move Money and in the drop down select Make a Transfer to set up a repeat transfer from an Old National account. Select Loan Payment (under Move Money) to set up a repeat transfer from an account outside of Old National.

      If you need assistance setting up an automatic loan payment or want us to mail an auto pay form to you, please contact Client Care at 1-800-731-2265 or visit any Old National banking center.

    4. Can I use Digital Banking to make an Old National loan payment from a non-Old National checking account?

      Yes, we provide options to pay on your Old National loan from a checking account outside of Old National.

      For auto loan and other consumer loan payments:

      • Sign in to Digital Banking, go to Pay or Transfer in top navigation and select Loan Payment at the bottom of the drop down.

      You will be taken to a screen where you can input information for the external account you want to take your payment from. Please note that the account at another financial institution will need to be verified, so you may not be able to make your payment immediately.

      For mortgage loan payments:

      Currently, only mortgage loans can be paid from within the Mobile app. Payments for other types of loans can only be made within a web browser.

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