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        1. Do I need to wear a protective mask inside a banking center?

          Consistent with CDC guidance, we ask those not fully vaccinated to please wear a face mask while in the banking center. 

        2. How do I place a stop payment on a check or pre-authorized payment?

          Please be aware that a stop payment fee of $38 per item applies. You can submit a stop payment request in one of several ways:

          • For checks, log in to Online Banking. Go to Additional Services and choose Stop Payment. Follow the on-screen instructions. You can also place a stop payment for a check within our Mobile App.
          • For checks and electronic transactions, visit any Old National banking center or call Client Care at 1-800-731-2265.
          • When requesting a stop payment, you will need to provide the date, the amount, and the number of the item, together with the name of the payee.
          • Once a stop payment is placed, and the form has been signed (when applicable), stop payment orders remain effective for up to six (6) months from the date authorized.
          • Please note, that even though a stop payment request goes into effect immediately, you may still see the transaction attempting to clear your account within Online Banking. If this happens, rest assured that the transaction will be returned during our nightly processing of accounts.
        3. Want To Reopen Your Company? Read This First
          As businesses around the country once again open their doors, many leaders, employees, customers, and communities are asking themselves the same question: How can we reopen safely and successfully? First, it should go without saying: Businesses should only reopen if they can enact safety measures such as socially-dista
        4. How To Diversify Financially As A Small Business Owner
          3 practical strategies on how to diversify as a business owner
        5. How Employers Can Help Employees Through the Retirement Crisis
          A retirement crisis is looming for millennials and Gen Xers now that they are taking the baby boomer’s place at the heart of the U. S. economy. A diminishing social security budget combined with a longer life expectancy for younger generations is leading some politicians to call for the full retirement age to increase
        6. W
          Women & Wealth: Divorce and Your Finances Divorce marks a complicated time of life. In one day, you can feel relief, sadness and anger. It’s
        7. How do I set up a recurring payment in Online Bill Pay?

          From a Web Browser

          • Log in to your Digital Banking account.
          • Open Online Bill Pay.
          • Locate the payee on your list.
          • Under the Options list, select the Automatic Payment tab.
          • Next, select the account you would like to pay from, the amount and the frequency.
          • If you are sending the payment via check, you may Add a Memo (located under Amount).
          • Under Frequency, you may select start and end dates for the payment, or choose No End Date to continue to make payments until you turn them off.
          • Email notifications are also available for when the payment is scheduled, when the payment has been sent or before the last payment is sent. 
          • When you are satisfied with your payment information, click Save.

          In the list of payments, you can easily see items that are set up with recurring payments. They are identified by the rotating arrow icon.

          • Use the Edit button to edit a recurring payment, or you can change the entire payment rule.
          • Click Add to make additional payments to a payee.

          On the Mobile App
          Recurring payments can be viewed and cancelled in the mobile app, but can only be setup and maintained from a web browser.

          • To view or cancel a recurring payment in the mobile app, tap Payment Center and then select Bill Pay.
          • Tap Schedule.
          • If you wish to cancel, tap the scheduled payment and tap Cancel payment.
          • Tap Yes to confirm.
        8. 5 money conversations you should have before you get married
          Money may not be the most romantic topic on the pre-wedding agenda, but it's probably the most important. According to a study of over 4,500 married
        9. 8 Steps To Take If You Lose Your Job Because Of Coronavirus
          These are crazy times that we are living in as the current epidemic is shaking the world. We’ve now seen jobless claims top 30 million over the last six weeks – many of them due to the novel coronavirus. In case you’re keeping track, that’s more layoffs than jobs created since the Great Recession. Perhaps you’re newly
        10. How can I get a replacement for a broken or damaged debit card?

          To order a replacement for a damaged debit card, call Client Care at 1-800-731-2265 or visit any banking center.

          The normal timeframe for delivery is 7-10 business days. To receive a card sooner, you can instead choose to pay a $35 fee and receive the replacement card in two business days. The card must be ordered by 4pm on any business day for it to be delivered in two business days.

          A Lost or Stolen Debit Card
          If instead of a damaged debit card you need help with a lost or stolen card, please call us at 1-800-731-2265, option 2, in the US. You can report a lost or stolen card 24-hours a day. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your card, check for unauthorized transactions and order a new card for you.