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        1. What is browser history, cache and cookies, and how do I clear them?

          When you visit a website, your browser (the application you use to browse the Internet) creates an archive of each of the sites you visit, which is known as your browser history. Cookies are files that contain information useful to a website — such as saved password, preferences, browser type, IP Address, date and time of visit. The browser also temporarily stores items such as images, icons, style sheets, scripts or media files that are used to speed up your browsing experience. This is the cache.

          It is a good practice to clear your browser history and the web data collected by the sites you visit every so often. You can opt to have your browser do this automatically, or you can do it yourself through your browser preferences. Doing so will help improve performance, protect your personal information and provide a better online experience.

          There are many different types of browsers available. We have provided links to the major browsers on the most common types of devices. Follow the links to their support pages for instructions on how to clear the cache on your specific device.

          Google Chrome

          Firefox

          Safari

          Microsoft Edge

          Microsoft Edge on PC
        2. What should I do if I haven't received my loan coupon book?

          If you have not received your coupon book, or misplaced it, you can request a new one in one of these ways:

        3. How do I endorse a check for Mobile Deposit?

          Within the endorsement area on the back of the check, sign your name and print "For Mobile Deposit Only."

          To learn more about Mobile Deposit, visit our Mobile Deposit page.

          If you need assistance with using Mobile Deposit, please call Client Care at 1-800-731-2265.

        4. What is the minimum to open a money market account?

          The minimum amount to open our money market account, called Market Monitor, is $50. Learn more on our Market Monitor page.

          If you have additional questions, please contact Client Care at 1-800-731-2265 or visit a banking center.

        5. Do you offer a checking account for seniors?

          Yes. Our Old National Classic Checking is especially for clients age 50 and better. Here are some of the benefits:

          • Earn interest with tiered rates
          • Receive complimentary Old National standard checks or 25% off other styles
          • Have check images mailed with statements or view online images with eStatements 
          • Pay no monthly service charge if you complete qualifying banking activities each month or maintain a minimum balance of $750 or a combined balance of $5,000 in checking, savings or money market accounts.

          To learn more or open an Classic Checking account, visit your nearest banking center, call us at 1-800-731-2265 or open your account online.

          You can also visit our Classic Checking page for more information.

        6. Is Old National participating in the Main Street Lending Program?
          Yes, Old National is an eligible lender for the Main Street Lending Program. If you are considering applying for a Main Street Loan, please contact your Old National Relationship Manager or mainstreetlendingprogram@oldnational.com. You can also visit the Federal Reserve website for more information including downloadable FAQs or The Federal Reserve Bank of Boston website.
        7. Does Old National offer cashier’s checks?

          Yes. To be issued a cashier’s check, please visit us at an Old National banking center. Be sure to bring a valid form of government-issued ID, such as a driver’s license or US passport, with you.

          If you have questions on what types of ID are required, please call us at 1-800-731-2265.

        8. How can I open a business checking account?

          To open a business checking account, please call us at 1-800-731-2265, visit any banking center or send us an information request form and someone will contact you.

          Old National offers several business checking options, and we can help guide you toward the best solution for your company's size and checking activity. You can also compare business checking accounts on our site.

        9. Can I open a checking account online?

          We do provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Account button.

          We offer a variety of checking accounts to meet different needs. If you would like to talk to someone about the type of checking that would be best for you, please visit a banking center or call us at 1-800-731-2265.

        10. If I receive a stimulus check instead of direct deposit, how can I deposit it?

          In addition to visiting a banking center, there are a number of ways you can deposit your stimulus check or any check.