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    1. How can I get a replacement for a broken or damaged debit card?

      To order a replacement for a damaged debit card, call Client Care at 1-800-731-2265 or visit any banking center.

      The normal timeframe for delivery is 7-10 business days. To receive a card sooner, you can instead choose to pay a $35 fee and receive the replacement card in two business days. The card must be ordered by 4pm on any business day for it to be delivered in two business days.

      A Lost or Stolen Debit Card
      If instead of a damaged debit card you need help with a lost or stolen card, please call us at 1-800-731-2265, option 2, in the US. You can report a lost or stolen card 24-hours a day. If you are outside of the US, call 1-812-422-2197. We can cancel or restrict your card, check for unauthorized transactions and order a new card for you.

    2. Nursing Home Checklist
      Choosing a nursing home for a family member can be one of the most difficult decisions you'll ever make.
    3. What to Do If Your Identity Is Compromised
      Discovering that your identity has been stolen can be overwhelming. But with swift action, you can regain control and minimize the damage.
    4. 5 Mortgage Truths That Can Save You From a Lifetime of Regret
      Whether you’re a first-time buyer or just trying to avoid another costly mistake, understanding the full picture behind mortgage lending could save you thousands or even tens of thousands of dollars over time.
    5. Buy, Hold or Sell? 3 Factors to Help You Make the Right Decision
      In business, there's an adage that it takes money to make money. That sounds simple enough, but real business is far more nuanced than that.
    6. Private Banking | Home Equity
      Looking to tap your home equity? Your Private Banker can walk you through your options and help you decide which best fits your needs.
    7. 4 Ways SEO can Lead Business Growth During the COVID-19 Pandemic
      Businesses are getting killed out there and there isn’t a lot we can do to avoid this avalanche. With the pandemic affecting the livelihood of millions, the demand-supply chain has been severely affected. That said, despite the inclement situations, there is still a way out for the companies that are looking for grow e
    8. Customer Retention Optimization Strategies to Keep Customers Long-Term
      Your customers are your enterprise’s life’s blood. When you get a new customer, work to retain them and grow customer lifetime value. While the sales team will always be looking for new customers, retaining a current customer is far cheaper than finding a new customer to replace them. When you retain a customer, you’ve
    9. Employee Retention Strategies to Implement Right Now
      Few problems pose more of a threat to an organization’s long-term viability than high turnover. When a company can’t retain its best talent, it must constantly engage in hiring external talent, which can be extremely costly. . Without employee retention strategies, the constant talent churn will make it difficult for o
    10. 4 charts show how C-suite leaders are preparing for the biggest economic and workplace challenges in 2021
      Summary List PlacementCompanies are revamping their 2021 budgets because of the pandemic. The novel coronavirus has forced executives to reimagine how they work, what areas employers should invest in, and where they see themselves in the next year. Google, for example, is already reconfiguring physical offices to fit a