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How to Order (or Reorder) Checks
Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.
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How do I activate my new debit card?
Call 1-800-992-3808 and follow the prompts for activating your card and establishing a personal identification number (PIN).
If you have questions or need assistance, call Client Care at 1-800-731-2265.
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Do I have to be enrolled in Digital Banking to use Card Controls and Alerts?
Yes. You must be logged into Online Banking or the Mobile App to set up and use Card Controls.
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I’m unsure about using Zelle® to pay someone I don’t know. What should I do?
If you don't know the person, or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle® for these types of transactions.
These transactions are potentially high risk (just like sending cash to a person you don't know is high risk). Neither Old National nor Zelle® offers a protection program for any authorized payments made with Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.
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How do I sign up for Online Bill Pay within Digital Banking?
Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:
From a web browser
- Log in to Digital Banking
- Choose Pay or Transfer, then choose Bill Pay in the top menu
- You may need to enter a few pieces of identification, otherwise, review and check the box agreeing to the Terms & Conditions
- Click Complete Sign Up
- Begin adding information for the business or person you want to pay
Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Bill Pay and view your eBills history.
Please note: Depending on the party you are paying, payments may be sent electronically or a physical check will be produced and mailed.Our Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .
In the Mobile App
- Open the Mobile App
- Choose Pay & Transfer, then choose Bill Pay
- Select Payees at the top right of the screen
- In the Add a person or business field begin adding information for those you want to pay
If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.
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Building Your Business Credit Profile to One-Up the Competition
In this high-growth market, maintaining good business credit is the key to not only growing, but protecting your business, with access to credit
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Saving For College And On Your Taxes: Understanding 529 Plans
Any adult may open a 529 Plan for any named beneficiary—you do not have to be the parent or grandparent of the person named.gettyMay 29 is National 529 College Savings Plan Day! Do you know what a 529 plan is? Do you know how to use it? Let me explain. What is it?529 College Plans were initially created to help familie
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Personal Loans
A Personal Loan from Old National Bank can help you get the financing you need while avoiding high interest credit card debt. No collateral required!
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Estate planning is a crucial aspect of managing your assets and ensuring your wishes are honored after your passing.
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3 Customer Retention Strategies to Avoid Like the Plague
Not all customer retention strategies are equally effective. Here are a few to avoid when building your customer base
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What is a Trusted Contact? Do You Need One?
If you’ve not heard of the idea of a “trusted contact” for your brokerage account, you’re not alone. It’s a relatively new concept: In 2018, the