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1. The New Diversity Approaches Corporations Desperately Need
   What do companies need to do to get diversity and inclusion right?gettyby Erik ShermanUntold millions of dollars plowed into six decades of corporate diversity training and consulting have failed to transform businesses, their cultures and the makeup of executive ranks, researchers say. Multiple diversity experts who a
2. Three Ways Small Businesses Should Prepare For A Second COVID Shutdown
   With the COVID Delta variant on the rise and the CDC recommending mask-wearing again, small and medium-sized businesses (SMBs) should be preparing for a possible second wave of coronavirus and possible lockdowns. This week, the Centers for Disease Control (CDC) updated its guidance for fully vaccinated individuals. Cen
3. One-time passcodes used to be the security shield
   One-time passcodes used to be the security shield guarding your accounts. Now, they're the new target for cunning scammers. One-time passcode fraud is
4. What recession? Pessimism recedes for global economy in 2020.
   Slowing growth and trade tensions were seen a few months ago as major threats to the global economy. The outlook has shifted notably. A nuanced optimism has crept into the stock markets and forecasts about the world economy. Where traders and economists once predicted a U. S. recession in 2020 or certainly by 2021, man
5. What Your Customers Really Think About Customer Service
   We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
6. 3 Times a Mortgage Refinance Absolutely Doesn't Pay
   The interest rate you pay when you first sign your mortgage may not be the interest rate you pay for life -- even with a fixed loan.
7. How CISOs can manage the cybersecurity of high-level executives
8. Old National Bank Foundation 20 for 20 Grantee Profiles: Greenwood Project -- a Focus on Workforce Development in Chicago
   As part of its 20th anniversary celebration, and two decades of helping build stronger, more vibrant and prosperous communities, the Old National Bank
9. 7 Small-Business Strategies for Customer Retention
   Customer retention is an ongoing process, and it requires a genuine commitment to understanding and meeting your customers' needs. By Kalin Kassabov,
10. The insurance response to today's manufacturing risks
    Manufacturers are facing complex and costly risks like climate change, AI, cybersecurity and the supply chain. That's where insurance companies come in