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1. After I submit a request for information about my loan, how long will it take for me to hear back from Old National?

   Within 5 business days from when we receive your request for information, we will provide you a letter letting you know that we received your request.

   Then, within 30 business days after we receive your written request, we will:

   • Either provide the information requested
   • Or conduct a reasonable search for the information and provide you with a written notice to inform that the information is not available

   If the information you requested is not available, we will mail you a letter with details about how you can contact us if you need further assistance.

   Please note that if we determine that additional time may be required, we may extend the response period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day research period to let you know. The letter will explain the reasons why the extended review is necessary.

2. 4 reasons it will take more than a year for the US to get back to full employment, according to Fitch
   The US won't return to full employment until the fourth quarter of 2022, Fitch Ratings said Wednesday. Matching workers' skills with new jobs will take time, as will a rebound in workforce participation. Some workers - particularly older Americans - are likely permanently discouraged from work, Fitch added. See more st
3. The SBA released the application to have your PPP loan forgiven. Here's a breakdown of the long and complicated requirements.
   Small business owners who applied for the Paycheck Protection Program (PPP) have a chance to have the loan forgiven by filling out the recently released Loan Forgiveness Application. Despite the new documentation, some business owners are in the dark about the process given the length of the application and stringent r
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5. How do I use Quick Pay in Online Bill Pay?

   On a Web Browser
   Here’s how you make a payment from the Quick Pay section on the Digital Banking homepage.

   • First, log in to your Digital Banking account.
   • On the account homepage under Pay to select your payee from the drop-down list. If you have not set up a Payee, please go back to the section on how to Add a Payee.
   • In the Pay from section, select the account you would like to make the payment from. 
   • Use the Calendar to select the available date you want the payment to arrive to the payee and click Save. Keep in mind that some payment options take longer to issue than others, so your available dates may reflect this delay.
   • Next, enter the dollar amount you wish to pay.
   • When finished, click Schedule Payment.
   • You will be asked to confirm your payment, click Confirm to schedule and send your payment or Cancel if you need to make changes.

   On the Mobile App

   • From a mobile app, simply log in, tap Payment Center, then Bill Pay. 
   • Select the To/Payee and the From account. 
   • Enter the amount and the date you want the payment to arrive to the payee. 
   • Tap Pay. 
   • You will be asked to confirm your payment, tap Yes to schedule and send your payment or No if you need to make changes.
6. Millennial Money: 4 items for your midyear money checklist
   A lot can happen in six months. That’s why, as we close out the first half of the year, it makes sense to check in on your financial life. “With
7. Cybersecurity in the age of information warfare and IoT
   Organisations need to be forward-focused and prepare for emerging cybersecurity threats     Phishing attacks doubled in 2018 to top 482 million attempts, malware attacks attained a record high of USD10.52 billion, and 94 per cent of enterprises will use the Internet of Things by the end of 2021. The buzz is real, the
8. How To Get Better At Talking About Money
   Male on phone outside working on his computer. Chase Chappell A recent study from Empower reports that 62% of people simply don’t talk about money.
9. Is Your Small Business Heading in the Right Direction? Here Are 5 Ways to Tell
   Five signs your business is in good shape. Running a small business can be tough, especially in the current uncertain economic climate.
10. After I submit a notice of error about my loan, how long will it take for me to hear back from Old National?

    Within 5 business days from when we receive your request, we will mail you a letter to let you know that your request was received.

    Then, within 30 business days after we receive your request, we will mail you a letter providing details on the outcome of our investigation. If we agree that an error has occurred, the error will be corrected and this will be included in our response.

    Please note that if the error relates to providing an accurate payoff balance, we will respond within 7 business days.

    If we determine that an error has occurred, we will mail you a letter explaining:

    • The correction that was made
    • The date confirming when the correction was made
    • Information about how you can contact us if you need further assistance

    If we discover that no error took place, we will mail you a letter explaining:

11. That no error occurred
12. The reason(s) for that determination
13. Details about your right to ask for the documents we reviewed to determine that no error took place and how to submit that request
14. Information about how you can contact us if you need further assistance

Please note that if we determine that additional time may be required to properly research your request, we may extend the review period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day review period to let you know. The letter will explain the reasons why the extended review is necessary.