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How to Order (or Reorder) Checks
Order checks in several convenient ways: by phone, on the web, at a Banking Center, via Client Care, or through Online Banking (reorders only). Click to get started.
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What should I do if I believe I am a victim of identity theft?
If you think you are the victim of identity theft, please call Old National Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm or Saturday, 7am to noon CT. Using your personal information, a fraudster can commit a wide range of fraudulent activity in your name, so it is important to take security measures.
You can also download our What You Should Know About Identity Theft guide.
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How can I open a business checking account?
To open a business checking account, please call us at 1-800-731-2265, visit any banking center or send us an information request form and someone will contact you.
Old National offers several business checking options, and we can help guide you toward the best solution for your company's size and checking activity. You can also compare business checking accounts on our site.
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Bucket Budgeting: An Easy Way To Manage Cash Flow
Like dieting or exercise, budgeting requires consistency to produce results. But budgeting can be difficult to make into a habit, as it can feel
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Considering Annuities? Here’s What to Keep in Mind
The fear of running out of money consistently ranks as a top concern for retirees and soon-to-be retirees. And yet, despite their anxiety, many
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Three Tips for When Your Small Business Needs to Raise Funds
Trying to start a business or take one to the next level can be expensive. You might be increasing your staffing, starting a marketing campaign or
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About Business Email Compromise
Protect your business! Learn about Business Email Compromise, or BEC. When you know how this common phishing technique works, you can stay safe.
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Mobile Messaging Terms and Conditions
When you sign up for the Old National Informational Alerts program, you agree to our Mobile Messaging Terms and Conditions of Use. Please read it carefully.
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How can I know when my stimulus payment has been direct deposited to my account?
Visit the IRS Get My Payment (GMP) portal at https://www.irs.gov/coronavirus/get-my-payment to see if you can expect a 2021 Economic Impact Payment. The GMP portal will provide the date when your payment was or will be sent. If GMP reflects a direct deposit date and partial account information, then your payment has been deposited to that account.
If you haven't already, make sure you are enrolled in Old National Online and Mobile Banking. This will enable you to see a pending transaction from IRS TREAS, if the U.S. Treasury has sent your payment by ACH. You can monitor through Online and Mobile Banking to see when the deposit actually posts to your account making the funds available for use.
You can also set up text banking and automated alerts within Online Banking or push notifications (under settings) within our Mobile App, so you will be notified when a large deposit is made to your account or when your balance increases by a certain amount.
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How can I find the phone number for a certain Old National branch?
There are several ways to find the direct phone number for an Old National banking center by using our website locator or our Mobile App:
On the website
Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.- To find a specific location, including phone number, enter the address (as much as you know), city and state of the location you are searching for. Select Search.
- A listing of locations will be provided, and each location will include the direct phone number.
In the Mobile App
- Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find a branch or ATM by address, zip code or city.
- If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.
- Tap the map pin for the location you are searching for. Then tap the white box that appears to see the location phone number.
Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.
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Where do I send Text Banking commands?
Text Banking commands should be sent to 454545. You should add 454545 to your mobile contacts and save it under Text Banking. Also, Text Banking commands should only be sent via SMS or text messaging on your mobile device. They cannot be sent through Facebook Messenger, WhatsApp or other chat apps.
Here is the information you can obtain by sending the following text commands:
- BAL – Balance for primary account in Text Banking
- Your text will include both the Current and Available balances.
- BAL ALL – Balance on all accounts within Digital Banking
- Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
- LAST – Last 5 transactions for primary account in Text Banking
- TRANS (amount) ex. TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
- STOP – Deactivate service
- HELP – Help keywords
Visit our Text Banking page for more information.
For assistance with Text Banking, please call Client Care at 1-800-731-2265.
- BAL – Balance for primary account in Text Banking