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1. What are Text Banking and Automated Alerts?

   Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.

   Here are the types of Automated Alerts available:

   • Balance update
   • Low balance
   • High balance
   • Large withdrawal
   • Large deposit
   • Check cleared (by check number)
   • Loan payment due
   • Loan payment overdue
   • Maturity date

   Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.

   Information you can request from Text Banking:

   Here is the information you can obtain by sending the following text commands to 454545:

   • BAL – Balance for primary account in Text Banking
     • Your text will include both the Current and Available balances.
   • BAL ALL – Balance on all accounts within Digital Banking
     • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
   • LAST – Last 5 transactions for primary account in Text Banking
   • TRANS (amount) ex TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
   • STOP – Deactivate service
   • HELP – Help keywords

   Information will be sent to the mobile phone number you designate when setting up Text Banking.

2. The New 2024 Health Savings Accounts (HSA) Limits Explained
   A Health Savings Account, often called an HSA, allows you to pay for some medical expenses with tax-free money.
3. Looking To Create Great Company Culture? Studies Show To Start With Your Office Space
   When it comes to growing and running a successful business, customer-facing aspects are widely-discussed in the business world – whether that’s how to optimize prospect targeting, enhance your product suite or facilitate a flawless customer experience. While customers are the economic drivers who keep your business afl
4. Direct Deposit
   Set up Direct Deposit for a faster, easier, and safer way to get your paycheck or monthly benefit check. Do it in 3 easy steps!
5. When will I receive year-end tax information from Old National?

   We will mail tax information to the mailing address you have on file with us. Old National does not currently provide access to tax documents online.

   You can also view year-end tax information for your mortgage within Mortgage Manager.

   Please be aware that the the USPS announced they are experiencing processing and delivery delays nationwide due to higher-than-normal volumes and COVID-19 impacts.

   If you have not received your tax documents in a reasonable time period, or you have misplaced them, you can contact Client Care at 1-800-731-2265, Option 4, or visit any Old National banking center to request a copy. Please note that most banking center lobbies are currently open by appointment only due to COVID-19. You can make an appointment through our website locator.

6. Smishing Attempts Are on the Uptick
   Smishing Attempts are on the rise. Like many financial institutions, Old National has recently seen an increase in “smishing” fraud
7. How do I set up automatic payments for my Old National loan?

   For mortgage loans:

   • You can set up automatic payments using Mortgage Manager within Online Banking. Visit our Mortgage Manager resource page for information on using Mortgage Manager. The following guides will walk you through setting up automatic payments:
     • Enroll in Autopay - How to Enroll in Autopay guide
   • As another option, you can download and return the Mortgage Loan Auto Pay form to set up automatic payments. This form can be returned to a banking center, mailed to PO Box 3789, Evansville, IN 47736 or emailed to mortops@oldnational.com.

   For all other personal loans, such as auto loans:

   • Download and return the Consumer Loan Auto Pay form to set up automatic payments. This form can be returned to a banking center or mailed to PO Box 3728, Evansville, IN 47736.
   • You can also set up a repeat transfer of funds within Online Banking to make a regular payment on your Old National loan. Within Online Banking, go to Move Money and in the drop down select Make a Transfer to set up a repeat transfer from an Old National account. Select Loan Payment (under Move Money) to set up a repeat transfer from an account outside of Old National.

   If you need assistance setting up an automatic loan payment or want us to mail an auto pay form to you, please contact Client Care at 1-800-731-2265 or visit any Old National banking center.

8. 401(k) vs. IRA: Which One Is Right for You?
   There are dozens of factors to consider as you're planning for retirement. How much should you be saving? What age should you retire?
9. Translating Passion to Business
   Meet Elizabeth Colon, who is an honoree of the 2020 Inspiring Women in Business program, sponsored by First Midwest Bank and 101.9 THE MIX. Elizabeth
10. I had damage to my house and received a check from the insurance company with Old National’s name on it. How do I cash or deposit it?

    If you have your mortgage with Old National and a homeowners insurance claim, we will be an active part of your claim process. Your loan with us is based on your home’s value, so we want to ensure your property is repaired and the value is maintained.

    We have developed a Guide to Homeowners Insurance Claims that will give you an overview of the claim process and the necessary forms you will need along the way.

    Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

    For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans. 

    For commercial or business property, contact your Old National Bank commercial lender for guidance.