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1. What are Text Banking and Automated Alerts?

   Text Banking and Automated Alerts enable you to receive a variety of account-related notifications via your mobile phone. You can receive Automated Alerts by email as well.

   Here are the types of Automated Alerts available:

   • Balance update
   • Low balance
   • High balance
   • Large withdrawal
   • Large deposit
   • Check cleared (by check number)
   • Loan payment due
   • Loan payment overdue
   • Maturity date

   Automated alerts are sent throughout the day. In most cases, this means you will be notified about events such as low balances, large deposits or large withdrawals about 20-30 minutes after they happen.

   Information you can request from Text Banking:

   Here is the information you can obtain by sending the following text commands to 454545:

   • BAL – Balance for primary account in Text Banking
     • Your text will include both the Current and Available balances.
   • BAL ALL – Balance on all accounts within Digital Banking
     • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
   • LAST – Last 5 transactions for primary account in Text Banking
   • TRANS (amount) ex TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
   • STOP – Deactivate service
   • HELP – Help keywords

   Information will be sent to the mobile phone number you designate when setting up Text Banking.

2. COVID-19 and the emerging employee caregiving crisis
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3. At Old National, strengthening and supporting the
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4. Pros and Cons of Consolidating Your Debt
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5. The Pros and Cons of Debt Consolidation
   With low interest rates currently available for many borrowers, debt consolidation is on the minds of many people looking to consolidate their high-interest debt. Debt consolidation provides you with a new loan that pays off existing debt, leaving you with one loan instead of several. This can be helpful if the interes
6. Three Paths To Increase Revenue and Margins
   If you lead an organization or a business unit, odds are you have at least one objective related to growing your top line or improving the bottom line. The task is deceptively difficult. The goal to increase revenue (and/or improve margins) is a clear mandate but, practically speaking, one that is very difficult to exe
7. Winning Customers (And Winning Them Back)
   Billions of dollars and untold hours are spent luring new customers into an organization so that they can spend their hard-earned dollars for goods and services. That transaction is at the heart of capitalism and without it, economies begin to sink precipitously, and eventually fail altogether. Entire creative organiza
8. Tax Planning Tools: Strategies and Checklist
   There’s no getting around the fact that we must pay taxes throughout our lives. Implementing strategies to help control and manage those taxes is a critical component of your overall financial plan. By taking advantage of opportunities to reduce your taxable income and potentially maximize tax deductions, you can redir
9. Is online and mobile banking down?

   Typically, if our online or mobile banking will be down for an extended period of time, we post a notification in the blue bar at the top of our home page.
   
   At times, after we have had an online or mobile banking outage, clients may need to take a few steps to be able to access it again. This is because the browser on your computer/device may have "cached" or held on to the previous page you visited in online or mobile banking when it was not functioning. You will need to clear your cache to enable your computer to access the now functioning page.
   
   Different browsers require that you clear the cache (or browsing history) in different ways, so we have created an FAQ on how to clear your browser history, cache and cookies.
   
   Once you have cleared your cache, you should also close down your browser.
   
   If you need guidance in completing these steps, or you have completed them and still cannot access online or mobile banking, please contact Client Care at 1-800-731-2265.

10. What are Card Controls and Alerts?

    Card Controls and Alerts enable you to monitor and manage your debit card activity from within Online Banking and the Mobile App. There is no cost to use Card Controls.

    Here are a few of the benefits of using Card Controls:

    Monitor
    Know exactly what is happening with your debit card, anytime and anywhere. Turn on alerts for Internet purchases, ATM transactions and more.

    Manage
    Use Card Controls to immediately turn your debit card on or off in case it is misplaced or lost, or for any other reason. You can also set transaction limits, so all debit card transactions above a certain amount will be declined.

    Visit our Card Controls page for more information, including how to enroll.

    Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report any unauthorized activity.

    Please note that Card Controls are for debit card transactions and HELOC cards only. They are not available for checks clearing or ACH transactions.