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    1. If I have a notice of error or request for information about my loan, can I submit it on my payment coupon or other payment form?

      No, a notice on a payment coupon or any other payment form is not considered a notice of error or request for information.

      If you have a question or concern about a loan payment, please contact our Client Care Center at 1-800-731-2265. (Monday – Friday, 7am-6pm CT/8am-7pm ET and on Saturday, 7am-noon CT/8am-1pm ET).

    2. After I submit a request for information about my loan, how long will it take for me to hear back from Old National?

      Within 5 business days from when we receive your request for information, we will provide you a letter letting you know that we received your request.

      Then, within 30 business days after we receive your written request, we will:

      • Either provide the information requested
      • Or conduct a reasonable search for the information and provide you with a written notice to inform that the information is not available

      If the information you requested is not available, we will mail you a letter with details about how you can contact us if you need further assistance.

      Please note that if we determine that additional time may be required, we may extend the response period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day research period to let you know. The letter will explain the reasons why the extended review is necessary.

    3. 4 reasons it will take more than a year for the US to get back to full employment, according to Fitch
      The US won't return to full employment until the fourth quarter of 2022, Fitch Ratings said Wednesday. Matching workers' skills with new jobs will take time, as will a rebound in workforce participation. Some workers - particularly older Americans - are likely permanently discouraged from work, Fitch added. See more st
    4. The SBA released the application to have your PPP loan forgiven. Here's a breakdown of the long and complicated requirements.
      Small business owners who applied for the Paycheck Protection Program (PPP) have a chance to have the loan forgiven by filling out the recently released Loan Forgiveness Application. Despite the new documentation, some business owners are in the dark about the process given the length of the application and stringent r
    5. How Low Interest Rates Can Affect Retirement
      Have recent interest rate cuts impacted retirement? The short answer is yes. Things can get complicated, but low interest rates do have long-term effects on the economy and could alter your retirement planning. Retirement Income One of the most obvious short-term effects to lower interest rates is a decrease in income
    6. Must-Have Checking Features
      Old National your checking should be your day to day financial hub. best features for your account. Bill Pay Mobile Check Deposit Best Checking
    7. 3 Money Moves to Make -- and 2 to Avoid -- During the Coronavirus Crisis
      Coronavirus is causing economic turmoil, with the pandemic leaving many Americans worried about their jobs and investment accounts. During these turbulent times, it's difficult to make rational choices about the best way to manage your money. But it's also important, as the decisions you make now could have a major eff
    8. 5 Financial Tips For Every Military Family
      Military members and their families face one-of-a-kind challenges, such as deployment to conflict zones, overseas assignments, and the constancy of
    9. How To Get Better At Talking About Money
      Male on phone outside working on his computer. Chase Chappell A recent study from Empower reports that 62% of people simply don’t talk about money.
    10. Is Your Small Business Heading in the Right Direction? Here Are 5 Ways to Tell
      Five signs your business is in good shape. Running a small business can be tough, especially in the current uncertain economic climate.