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        2,505 results found

        1. What recession? Pessimism recedes for global economy in 2020.
          Slowing growth and trade tensions were seen a few months ago as major threats to the global economy. The outlook has shifted notably. A nuanced optimism has crept into the stock markets and forecasts about the world economy. Where traders and economists once predicted a U. S. recession in 2020 or certainly by 2021, man
        2. What Your Customers Really Think About Customer Service
          We know that customer service is important. It’s what differentiates your brand from your competitors and where customers decide to become authentic brand ambassadors. While we live and breathe interactions with customers every day, we sought out consumers to understand how perceptions and opinions about customer servi
        3. Is That Really Your Bank Calling?
          Is That Really Your Bank Calling? Learn to spot fake calls and protect yourselfEvery day, thousands of people fall victim to fraudulent emails, texts, and calls from scammers pretending to be from their bank. Banks of all sizes and their customers suffer monetary losses and face eroded trust in the institutions they re
        4. How Will Senior Living Providers Capture the Middle Market?
          The largest wave of Baby Boomers is beginning to hit the age in which senior living becomes a factor for their near- and long-term lifestyles. In less than a decade, every Boomer will be 65 or older, which means there’s going to be a major demand for a spectrum of senior living offerings. Unlike previous generations, B
        5. For Small Businesses, a Lack of Affordable Child Care Stifles Growth
          Most small businesses can't afford child care -- and it's affecting their ability to hire and keep talent.
        6. The Role Of Culture In The New Workplace: What CEOs & Senior Leadership Need To Know
          Returning to work.gettyCulture has been a buzz word for HR professionals and leaders for a few years now. But what exactly does building culture mean and why does it matter? In the past year of work colliding with personal life and values, it’s become a major discussion point like never before. This is the question tha
        7. 3 mistakes that prevent you from hiring the best talent
          The people you hire can make or break the company. That’s a lesson I learned early on. I also learned that making the right hiring decision is hard. There are no easy yes-or-no questions to filter out candidates. These challenges make it easy to fall back on feelings and intuition when it comes to hiring.
        8. Want to Improve Your Bottom Line in 2020? Start With These 3 Goals
          The new year presents new opportunities and new challenges for your business. These include how to improve your bottom line. To succeed, you should be clear about what you want to achieve by 2021. Your new year’s resolution for your business will likely include improving your bottom line. As any investor or businessper
        9. Dispelling Five Common Payment Recovery Myths
          With customer acquisition costs rising, more subscription-focused businesses are searching for ways to improve customer retention and extend lifetime value. One solution is to reduce involuntary churn caused by failed payments.
        10. Empty Shelves? You Can Still Give Great
          Empty Shelves? You Can Still Give Great Presents (and Save Money) The shortages are getting real:  a Deloitte report finds that 75% of