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        1. Is online and mobile banking down?

          Typically, if our online or mobile banking will be down for an extended period of time, we post a notification in the blue bar at the top of our home page.

          At times, after we have had an online or mobile banking outage, clients may need to take a few steps to be able to access it again. This is because the browser on your computer/device may have "cached" or held on to the previous page you visited in online or mobile banking when it was not functioning. You will need to clear your cache to enable your computer to access the now functioning page.

          Different browsers require that you clear the cache (or browsing history) in different ways, so we have created an FAQ on how to clear your browser history, cache and cookies.

          Once you have cleared your cache, you should also close down your browser.

          If you need guidance in completing these steps, or you have completed them and still cannot access online or mobile banking, please contact Client Care at 1-800-731-2265.

        2. Can I use Digital Banking to make an Old National loan payment from a non-Old National checking account?

          Yes, we provide options to pay on your Old National loan from a checking account outside of Old National.

          For auto loan and other consumer loan payments:

          • Sign in to Digital Banking, go to Pay or Transfer in top navigation and select Loan Payment at the bottom of the drop down.

          You will be taken to a screen where you can input information for the external account you want to take your payment from. Please note that the account at another financial institution will need to be verified, so you may not be able to make your payment immediately.

          For mortgage loan payments:

          Currently, only mortgage loans can be paid from within the Mobile app. Payments for other types of loans can only be made within a web browser.

        3. Are Parents Ready to Keep the Bank of Mom and Dad Open?
          Over half of Gen Z adults reported that they don’t pay for their own housing, and parents of adult Gen Zers expect to give their children $1,813 a month in 2025.
        4. What is a pre-authorization hold on my debit card?

          When you pay with your debit card, you may have a “pre-authorization hold” added to your account before the actual charge goes through. Businesses do this to make sure you have the funds available to cover the purchase, especially when the total amount is unknown at the time you use your card.

          For example, when you swipe your card before pumping gas, a pre-authorization hold is put on your account for an amount that’s probably going to be higher than what you’ll actually spend. When you reserve a hotel room, a hold is placed on the account for the cost of the room, plus a little more in case you have additional services during your stay. When you pay for your meal at a restaurant, a hold may be placed for the cost of the meal plus extra for the possible tip. Once the actual amount is known, that number becomes the charge. And once the charge clears your account (typically during the bank’s evening processing), the pre-authorization hold is released.

          Pre-authorization holds often can be considerably higher than what you will actually pay, and may stay on your account for a while (days, in some situations) so be sure you are prepared for this amount to be “on hold” in your account in the interim. Remember, you won’t have access to the excess funds until after the actual charge clears and the pre-authorization is released.

          Example: Joe visits a gas station and swipes his debit card before pumping his gas. The business doesn’t know how much gas Joe will pump, but it assumes the charge will be $50 or under. They place a pre-authorization hold on Joe’s card for $50 to ensure the funds are available. Joe pumps $20 worth of gas. That means there now is an extra $30 on hold in Joe’s account, and he will not have access to that money until the $20 charge clears and the $50 pre-authorization hold is released.

          If you have questions, call Client Care at 1-800-731-2265.

        5. Old National has always focused on strengthening
          Old National has always focused on strengthening and supporting the communities we serve. In 2025, we invested over $4.2 million in our communities
        6. The Old National Bank (ONB) Community Equity team
          The Old National Bank (ONB) Community Equity team was established in 2015 and plays a critical role in community development and sustainability
        7. Providers place inordinate trust in patient identity practices
          Providers may be placing too much trust in cybersecurity practices that are not sophisticated enough to deter high-level attacks by hackers. That’s the result of a survey of 100 participants from healthcare organizations, which found discrepancies in cybersecurity preparations and actual marketplace reality. The resear
        8. Effective cash management makes dollars and sense for franchise operators
          By Todd Matthies, Old National Bank Treasury Management Consultant   Franchise operators today face a number of barriers to success, including a
        9. How 2-3 years is the danger spot for losing employees, and how company culture impacts retention
          In the American workforce as a whole, only 5-6% of workers are currently in the 2-3 year mark at their current job – a critical period for your
        10. Fed sees earlier time frame for rate hikes with inflation up
          WASHINGTON (AP) — The Federal Reserve signaled Wednesday that it may act sooner than previously planned to start dialing back the low-interest-rate policies that have helped fuel a swift rebound from the pandemic recession but have also coincided with rising inflation. The Fed's policymakers forecast that they would ra