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1. What should I do if I think someone has gained unauthorized access to my Digital Banking?

   Please contact us as soon as possible by calling Client Care at 1-800-731-2265, Option 3, to report any suspicious activity on your account.

   If you believe someone has gained unauthorized access to your Digital Banking or Mobile App, you should change your Digital Banking credentials. From the web browser, log in to Digital Banking. Go to My Settings in the upper right. Under Log In & Security, edit your User ID and Password. From the Mobile app, Go to My Settings in the upper right. Tap my settings, edit your User ID and Password. 

   If you believe the unauthorized activity may be a result of someone using your debit card, you can turn your card off (and back on again) with our Card Controls feature in Online Banking and the Mobile App.

   Of course, prevention is the best approach. To find information on steps you can take to protect against having your account or information compromised, visit our security center.

2. What Happens to Your Retirement Plan When You Switch Jobs
   When switching jobs, there are a number of considerations for what to do with the money in your previous retirement plan.
3. Wealth Planning for Business Owners
   A successful business generates wealth. But the process doesn’t stop there. Are you maximizing your opportunity to protect and preserve that wealth?
4. How Measuring Soft Skills Leads To Brilliant Conversations Between Employers And Job Seekers
   Quantifying and sharing soft skills data will lead to better more transparent conversations (and better connections) between employers and job seekers. We hear the term “soft skills” used often. In an evolving workplace, these hard-to-quantify skills are growing in importance. Employers need to get serious about findin
5. Old National’s Chimeng Yang on Asian American, Native Hawaiian and Pacific Islander Heritage Month
   Observed during May, “Asian American, Native Hawaiian and Pacific Islander Heritage Month” recognizes the contributions and influence of Asian
6. How do I improve my credit score?

   Regular, timely payments on your bills are the best way to improve your credit score. These payments won’t necessarily immediately give you a boost—the credit scoring agencies want to see that you can consistently make regular payments over several years. Over the long run, however, on-time, in-full payments are the most reliable way to achieve a higher credit score. 

   You may see a faster boost to your credit score by reducing your credit utilization ratio. This means the amount of money you owe, compared to the amount you’re allowed to borrow. For example, if your credit card limit is $2,000 and you regularly spend nearly that amount per billing cycle, your credit score will likely be lower than if you have a credit limit of $20,000 and you regularly spend nearly $2,000 per billing cycle. In each case, you’re spending the same amount, but in the second example you’re using less of your available credit—that’s something credit scoring agencies like to see.

   In cases like this, a simple step like requesting an increased line of credit on your credit card (but not spending more), or like regularly paying half your credit card bill in the middle of the billing cycle, could boost your score relatively quickly.

   Other things that impact your credit score: how long you’ve had credit (the longer the better, particularly if you’ve had most of your accounts a long time), how many recent credit inquiries you’ve had on your account (the fewer, the better) and the total amount you still owe (the lower the better). 

7. Why is my request for Digital Banking access showing as declined or pending?

   When you complete the Digital Banking enrollment process, we must verify the information you provide in order to prevent any unauthorized access to your account. The security of client information is one of our highest priorities. If your request for Digital Banking has been declined, it most likely means we were not able to successfully verify the information you provided during the enrollment process. A pending status most likely means we are working to verify your information. We will email you to notify you when your Digital Banking enrollment request is approved or declined.

   If you have questions or concerns about your Digital Banking enrollment, please call Client Care at 1-800-731-2265, and one of our associates would be happy to assist you.

8. Three Key Steps to Avoid Text Message Scams
   By Kevin Novak, Chief Information Security Officer at Old National Bank Text message scams — also known as “smishing” — continue to rise. These scams
9. Fed leaves interest rates unchanged, signals it will pause through 2020
   The Federal Reserve left borrowing costs unchanged at its last policy meeting of the year on Wednesday. Policymakers signaled that they saw little to no need to boost the economy further anytime soon. The pause is likely to draw ire from President Donald Trump, who has regularly pressured the policy-setting Federal Ope
10. Why supply chain security affects organizations everywhere
    Supply chain security is becoming a priority for organizations everywhere. The pandemic exposed the need for more secure and resilient supply chain