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        1. How do I set up a recurring payment in Online Bill Pay?

          From a Web Browser

          • Log in to your Digital Banking account.
          • Open Online Bill Pay.
          • Locate the payee on your list.
          • Under the Options list, select the Automatic Payment tab.
          • Next, select the account you would like to pay from, the amount and the frequency.
          • If you are sending the payment via check, you may Add a Memo (located under Amount).
          • Under Frequency, you may select start and end dates for the payment, or choose No End Date to continue to make payments until you turn them off.
          • Email notifications are also available for when the payment is scheduled, when the payment has been sent or before the last payment is sent. 
          • When you are satisfied with your payment information, click Save.

          In the list of payments, you can easily see items that are set up with recurring payments. They are identified by the rotating arrow icon.

          • Use the Edit button to edit a recurring payment, or you can change the entire payment rule.
          • Click Add to make additional payments to a payee.

          On the Mobile App
          Recurring payments can be viewed and cancelled in the mobile app, but can only be setup and maintained from a web browser.

          • To view or cancel a recurring payment in the mobile app, tap Payment Center and then select Bill Pay.
          • Tap Schedule.
          • If you wish to cancel, tap the scheduled payment and tap Cancel payment.
          • Tap Yes to confirm.
        2. Financial Spring Cleaning Tips for Your Business
          You may be gearing up to reopen your small business amidst the uncertain times COVID-19 produced. Nonetheless, as things return to a “new normal,” it’s a great time to take a moment or two to organize your business finances and ensure you’ll stay efficient after reopening. From combing through your budget, to reevaluat
        3. Exploring The Security Of Phones In The Workplace And Smart Devices
          Continuing the discussion about cybersecurity and how to implement measures to keep oneself and those they love secure for National Cybersecurity Awareness Month (NCSAM), consider how you use your phone at work and internet-connected devices. Both are playing an increasing role in our daily lives. How we access our com
        4. Old National Partner Spotlight: How Mi CASA Fosters and Supports the Latino Community
          As we celebrate Hispanic Heritage Month, we highlight the great work of clients and community partners, such as Mi CASA, based in Chaska,
        5. Consumer Loan Resource Center
          Manage your Old National loan with mobile and online banking. Make a payment online, view your loan balance, and more. Or pay by phone, by mail, or in-person.
        6. How do I set up automatic debit card payments?

          Autopay is a great way to avoid late fees and save time managing your bills and subscriptions for things like internet, phone, and streaming services. To set it up, contact your service provider and ask them to put your bill on autopay.

          You can easily see which merchants you have automatic payments with in the Old National Mobile app.

        7. What should I do if I think someone has gained unauthorized access to my Digital Banking?

          Please contact us as soon as possible by calling Client Care at 1-800-731-2265, Option 3, to report any suspicious activity on your account.

          If you believe someone has gained unauthorized access to your Digital Banking or Mobile App, you should change your Digital Banking credentials. From the web browser, log in to Digital Banking. Go to My Settings in the upper right. Under Log In & Security, edit your User ID and Password. From the Mobile app, Go to My Settings in the upper right. Tap my settings, edit your User ID and Password. 

          If you believe the unauthorized activity may be a result of someone using your debit card, you can turn your card off (and back on again) with our Card Controls feature in Online Banking and the Mobile App.

          Of course, prevention is the best approach. To find information on steps you can take to protect against having your account or information compromised, visit our security center.

        8. How long does it take to receive money with Zelle®?

          Money sent with Zelle® is typically available to an enrolled recipient within minutes.1

          If you send money to someone who isn't enrolled with Zelle®, they will receive a notification prompting them to enroll. After enrollment, the money will be available directly in your recipient's account, typically within minutes.1

          If your payment is pending, we recommend confirming that the person you sent money to has enrolled with Zelle® and that you entered the correct email address or U.S. mobile phone number.

          If you're waiting to receive money, you should check to see if you've received a payment notification via email or text message. If you haven't received a payment notification, we recommend following up with the sender to confirm they entered the correct email address or U.S. mobile phone number.

          Still having trouble? Please contact Old National Client Care toll-free at 1-800-731-2265.

          1 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

        9. Why Employee Engagement Stalls—and How Employers Can Move the Needle
          Studies show that companies continue to fail moving the needle on employee engagement. This piece explores the challenges of engaging and retaining employees-- and how companies can overcome them
        10. Megatrends Reshaping Supply Chain Management
          What are the mega trends? How does the pandemic and digital technology play into these trends?