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    1. My debit card was lost/stolen. How can I get a new one?

      Please report your lost or stolen Old National debit card (24-hours a day) by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can order a new card for you at that time.

      If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with our Card Controls feature in Online Banking and the Mobile App. 

      Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

    2. Where can I find the phone number or email to contact a branch manager?

      Banking center manager names and emails can be found on each banking center's page. The page will also provide the banking center phone number.

      To find your local banking center's page, go to our locator. In the Search box, enter the branch address (as much as you know), city and state. In the list of banking centers on the right, click on the banking center you are looking for.

      This will take you to that banking center's dedicated page. On the left of that page, you will see the banking center manager's name and a link to send an email.

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    8. Should You Help Your Adult Kids Buy a Home?
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