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1. What are my options for contacting Old National?

   We offer several convenient ways to connect with us. 

   • Visit a nearby location. (Note: Please check our locator for information about specific locations. All banking centers are accepting appointments for lobby transactions and will serve you at our drive-thru windows (where available). See our FAQ with information on scheduling an appointment.)
   • Call our Client Care team at 1-800-731-2265. Phones are answered Monday through Friday, 7am to 6pm, and Saturday, 7am to noon (all Central time).
   • Use our email form to submit comments or request a call.
   • Sign in to to your Digital Banking account from the Old National home page, and choose Secure Chat from the top menu.
2. What if a COVID-19 stimulus payment is sent to an Old National account that is closed or overdrawn?

   Closed Accounts
   If the IRS sends your Economic Impact Payment via direct deposit to an Old National account you have closed, we unfortunately do not have access to those funds. The IRS advises people that if they don't receive their Economic Impact Payment, they should file their 2020 tax return electronically and claim the Recovery Rebate Credit on their tax return to get their payment and any refund as quickly as possible.
   
   Overdrawn Accounts
   If the IRS direct deposits your stimulus payment into an Old National account that is currently overdrawn, and you want to use these funds to bring your account back to a positive balance, there’s nothing you need to do.
   
   If having these funds go toward your negative balance will create a hardship for you, please contact us at 1-800-731-2265, Option 6.

3. My debit card was lost/stolen. How can I get a new one?

   Please report your lost or stolen Old National debit card (24-hours a day) by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can order a new card for you at that time.

   If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with our Card Controls feature in Online Banking and the Mobile App. 

   Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

4. Where can I find the phone number or email to contact a branch manager?

   Banking center manager names and emails can be found on each banking center's page. The page will also provide the banking center phone number.

   To find your local banking center's page, go to our locator. In the Search box, enter the branch address (as much as you know), city and state. In the list of banking centers on the right, click on the banking center you are looking for.

   This will take you to that banking center's dedicated page. On the left of that page, you will see the banking center manager's name and a link to send an email.

5. 2021 Holiday Shopping Predictions for Small Business Owners
   The holiday shopping season is nearly here. Small business owners should be aware of the consumer trends and forecasts that industry experts are
6. Real-Life Finance Podcast #6 | Old National Culture Champion Kathy Schoettlin
   Hosted by Old National Bank Financial Empowerment Director Ben Joergens, each Real-Life Finance episode focuses on everyday financial solutions that
7. Where to Find Small Business Legal Services for Your Company
   The attorneys who handled your home sale/purchase, or your parents' estate, may not be a good fit for your small business needs. In other words, an
8. Why Now’s The Time To Strengthen Your Workforce
   Savvy leaders are using this time to make strategic hiresgettyAs senior executives draft staffing plans for 2021, many are budgeting to address skills gaps and the need for other competencies that can help them navigate the path to recovery and well beyond. Here’s a look at the current employment market and the trends
9. How do I enroll in Digital Banking?

   In a Banking Center
   Associates in our banking centers can enroll you in Digital Banking with immediate access, whether you already have an Old National account or open one that same day. You can then access your Digital Banking account via a web browser, your smartphone, or you can download our Mobile App for the best banking experience on your phone.

   Opening a Checking Account Online
   If you open a new Old National account online, you can enroll in digital banking immediately.  

   Steps for Online Enrollment of Digital Banking
   There are several options for enrolling online:

   1. From a web browser, go directly to the enrollment page or
   2. Go to the blue box located at the top of our oldnational.com home page, click the Login button and select Enroll in Digital Banking or
   3. Download our Mobile App and tap Sign up.

   Once on the enrollment page:

   1. Enter your desired Online Banking User ID and Password.
   2. Enter your personal information.
   3. Enter your Account Type and Account Number. 
   4. Once all requested information is entered, read and accept the Terms & Conditions, select the box and click Complete Sign Up.

   If the information matches, then you will be directed to the login.
   
   If the information does not match, you will receive a Pending or Declined message. For Pending applications, you should receive an email within 1 business day advising the status of your registration.
   
   If you’re a business client, please visit a banking center or call 1-800-731-2265 for assistance with enrollment.

10. 3 mistakes that prevent you from hiring the best talent
    The people you hire can make or break the company. That’s a lesson I learned early on. I also learned that making the right hiring decision is hard. There are no easy yes-or-no questions to filter out candidates. These challenges make it easy to fall back on feelings and intuition when it comes to hiring.