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        1. How can I make a payment on my Old National mortgage loan?

          Use Mortgage Manager within Online and Mobile Banking to make a payment. Our guide for Accessing Mortgage Manager through Online and Mobile can help you get started. Once you have accessed Mortgage Manager, there are several ways to make payments explained in the following guides:

          Here are several other options for making mortgage payments:

          • Visit any Old National banking center to make a payment.
          • Mail a check to:
            PO Box 3789
            Evansville, IN 47736
          • Not using Mortgage Manager? Use the Mortgage Loan Auto Pay form to set up automatic payments on a mortgage.
          • Pay by phone by calling Mortgage Servicing at 866-853-3277. (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck. 

          If you need assistance with any of the above payment options, please contact Mortgage Servicing at 866-853-3277.

        2. How can I make a mortgage payment in Mortgage Manager?

          You can use Mortgage Manager to make your mortgage payment within Online and Mobile Banking. Our guide for Accessing Mortgage Manager through Online and Mobile can help you get started. Once you have accessed Mortgage Manager, there are several ways to make payments explained in the following guides:

          Here are several other options for making mortgage payments:

          • Visit any Old National banking center to make a payment
          • Mail a check to PO Box 3789, Evansville, IN 47736
          • Not using Mortgage Manager? Use the Mortgage Loan Autopay form to set up automatic payments on a mortgage
          • Pay by phone by calling Mortgage Servicing at 1-866-853-3277. (A fee will be associated if you pay by phone.) Payments made by phone can only be accepted as an electronic check (eCheck) and not by credit card or debit card. You will need your routing number and account number to pay by eCheck. 

          If you need assistance with any of the above payment options, please contact Mortgage Servicing at 1-866-853-3277.

        3. Where can I find loan payoff information?

          For the correct amount to pay off a loan, please call Client Care at 1-800-731-2265, Option 4, or visit any Old National banking center.

          A loan's payoff information is not available within Online or Mobile Banking. The remaining balance shown on a loan within Online and Mobile Banking may not reflect all interest, fees, payments, etc. To obtain the correct amount to pay off a loan, it is best to call us or visit a banking center.

          Please note that loan payoff amounts over $3,500 must be paid in a banking center and cannot be accepted over the phone. 

          Amounts under $3,500 can be accepted by phone as an electronic check (eCheck) only, and not by credit card or debit card. There is also a fee associated with loan payments made by phone. You will need to have your routing number and account number to pay by eCheck.

          Please see our separate FAQ on obtaining the payoff amount for a mortgage loan.

        4. Where do I send Text Banking commands?

          Text Banking commands should be sent to 454545. You should add 454545 to your mobile contacts and save it under Text Banking. Also, Text Banking commands should only be sent via SMS or text messaging on your mobile device. They cannot be sent through Facebook Messenger, WhatsApp or other chat apps.

          Here is the information you can obtain by sending the following text commands:

          • BAL – Balance for primary account in Text Banking
            • Your text will include both the Current and Available balances.
          • BAL ALL – Balance on all accounts within Digital Banking
            • Your text will include only the Current balance which is the balance as of the end of the previous business day. It does not include transactions that are pending or on hold.
          • LAST – Last 5 transactions for primary account in Text Banking
          • TRANS (amount) ex. TRANS 200 – Transfer funds to primary account from secondary account in Text Banking
          • STOP – Deactivate service
          • HELP – Help keywords

          Visit our Text Banking page for more information.

          For assistance with Text Banking, please call Client Care at 1-800-731-2265.

        5. eStatements
          eStatments allow you to view your Old National account statements on your computer and phone. They're secure, no-cost and look like your paper statements.
        6. How do I approve a payment in Shared Access?

          If you set a bill pay transaction limit for sub-users, then you will need to approve any payment over that limit. When a sub-user submits a payment, you will receive an email.

          • From a web browser, log into digital banking.
          • In the Bill Payment box, you will see you an Approval needed.
          • Select Review.
          • Select Approve or Decline. Decline will cancel the payment. Approve will schedule the payment and provide you a confirmation number.

          Sub-users access is not available on the Mobile App and managing sub-users is also only accessible via a web browser in Digital Banking.

        7. What offices have notaries?

          We have associates who can notarize in every Old National office. This is a service we provide at no cost for Old National clients.

          It is best to call ahead to make sure a notary is available. You can use our locator to find your nearest office, hours and phone number.

          You can also find locations and hours in our Mobile App. Just select Locations on the log in screen. Enter a zip code or city. Tap the purple pin of your desired banking center. Then tap the information icon (i in a circle) for the location phone number and hours.

        8. Bill Pay with Digital Banking
          Old National Bill Pay, available with Digital Banking, lets you securely send payments online, for your credit card, cell phone, mortgage, utilities and more.
        9. Open a Checking Account
          Compare Old National checking accounts. Find the option for your needs. Accounts include online and mobile banking. You can open your checking account online.
        10. Healthcare In The Age Of Personalization
          This is Part 1 of a six-part series on Healthcare in the Age of Personalization. Healthcare in the Age of Personalization Several months back I published an in-depth series asserting that inclusion should be embraced as a growth strategy for enterprises across all industries. I went so far as to say that inclusion is a