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1. How can I get Old National to cash an insurance check?

   If you have damage to property that is financed through Old National, you may have been issued an insurance check with Old National's name on it. The process for cashing the check will differ based on the type of property that has been damaged. We have developed the guides you can download below to assist you:

   Home mortgages

   • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including how to cash an insurance check.
   • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

   Consumer loans
   For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please refer to our Guide to Insurance Claims for Consumer Loans.

   Commercial loans
   For commercial or business property, contact your Old National Bank commercial lender for guidance.

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8. What do I do if I received an unsolicited or suspicious email claiming to be from Old National?

   If you inadvertently provided personal information and feel your Old National accounts may be in jeopardy, please contact Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm or Saturday, 7am to noon CT.

   Although fraudsters use various tactics in their attempts to deceive, there are common elements you can look for:

   • Awkward greeting or salutation
   • Typos
   • Incorrect grammar
   • Strange or unfamiliar links
   • Compelling or urgent language
   • Misspelled company name

   You are your first line of defense:

   • Stop before you click on links or attachments
   • Call the company using a phone number you know to be valid to confirm they sent the email
   • Don't reply
9. What paperwork do you need from me to endorse an insurance claims check?

   If you have damage to property that is financed through Old National, we will be an active part of your insurance claim process.The paperwork required and necessary steps differ based on the type of property. We have developed the guides you can download below to assist you:

   Home mortgages

   • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including documents you will need to provide and forms you should complete.
   • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

   Consumer loans
   For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans. 

   Commercial loans
   For commercial or business property, contact your Old National Bank commercial lender for guidance.

10. Where do I go to get my insurance check endorsed by Old National?

    If you have damage to property that is financed through Old National, you may have been issued an insurance check with Old National's name on it. The process for getting the check endorsed will differ based on the type of property that has been damaged. We have developed the guides you can download below to assist you:

    Home mortgages

    • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including how to get your insurance check endorsed.
    • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

    Consumer loans
    For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please refer to our Guide to Insurance Claims for Consumer Loans.

    Commercial loans
    For commercial or business property, contact your Old National Bank commercial lender for guidance.