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How do I enroll in Digital Banking?
In a Banking Center
Associates in our banking centers can enroll you in Digital Banking with immediate access, whether you already have an Old National account or open one that same day. You can then access your Digital Banking account via a web browser, your smartphone, or you can download our Mobile App for the best banking experience on your phone.Opening a Checking Account Online
If you open a new Old National account online, you can enroll in digital banking immediately.Steps for Online Enrollment of Digital Banking
There are several options for enrolling online:- From a web browser, go directly to the enrollment page or
- Go to the blue box located at the top of our oldnational.com home page, click the Login button and select Enroll in Digital Banking or
- Download our Mobile App and tap Sign up.
Once on the enrollment page:
- Enter your desired Online Banking User ID and Password.
- Enter your personal information.
- Enter your Account Type and Account Number.
- Once all requested information is entered, read and accept the Terms & Conditions, select the box and click Complete Sign Up.
If the information matches, then you will be directed to the login.
If the information does not match, you will receive a Pending or Declined message. For Pending applications, you should receive an email within 1 business day advising the status of your registration.
If you’re a business client, please visit a banking center or call 1-800-731-2265 for assistance with enrollment. -
How do I endorse a check for Mobile Deposit?
Within the endorsement area on the back of the check, sign your name and print "For Mobile Deposit Only."
To learn more about Mobile Deposit, visit our Mobile Deposit page.
If you need assistance with using Mobile Deposit, please call Client Care at 1-800-731-2265.
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How can I find a certain Old National banking center or ATM?
There are several ways to find an Old National banking center or ATM through our website and our Mobile App:
On the website
Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.- To find a specific location, including hours, enter address (as much as you know), city and state of the location you are searching for. Select Search.
- To find the banking center or ATM closest to your current location, enter your location and choose Search. A listing of your nearest banking centers and ATMs will be provided. You can also choose to Get Directions.
In the Mobile App
- Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find a branch or ATM by address, zip code or city.
- If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.
Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.
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Does Old National offer foreign currency exchange services?
Yes. We buy and sell select foreign currencies at any of our banking centers. This service is available only to Old National clients.
For next-day service, you can visit any of our banking center locations. Orders are debited from your checking, savings or money market account. In addition, when you return from your trip, you can exchange leftover paper currency at any Old National branch.
For more information, visit our foreign currency page. -
Can I make a deposit at an Allpoint ATM?
No. Allpoint ATMs can be used for withdrawals, transfers and balance inquiries only.
Old National does have many ATMs that will accept deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:
- Go to the oldnational.com locator
- Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
- Type your zip code or city/state into the Search bar to find the nearest ATMs
Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.
To make a deposit, you can also use Mobile Deposit or visit an Old National banking center.If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.
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What does this change mean for me?
Our commitment to our existing clients and communities is not changing. We are simply growing as a community bank, and we're gaining even more resources and expertise to serve you - and all of our clients - better. In fact, you will soon have full access to more than 250 banking centers across Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota and Wisconsin to manage your Old National account(s).
As always, please feel free to contact Client Care with any questions at 1-800-731-2265 or visit your nearest Old National banking center.
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Am I eligible for an SBA loan?
SBA lenders and SBA loan programs have different eligibility requirements. However, there are some basic requirements:
- Location: Your business must be physically located and operate in the U.S.
- Business type: Your business must be for-profit and in an eligible industry.
- Investment: You, as the business owner, must have invested time or money into the business.
- Size: Only small businesses qualify. The definition of a "small business" is based on number of employees or average annual receipts. Size standards information can be found on the sba.gov website.
- Loan application history: You must not be able to get more traditional financing at favorable terms.
You should also be able to demonstrate your ability to repay the loan and have a sound business purpose and plan.
To learn more about SBA loans at Old National, please visit our SBA Loans website page.
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Do you offer a checking account for seniors?
Yes. Our Old National Classic Checking is especially for clients age 50 and better. Here are some of the benefits:
- Earn interest with tiered rates
- Receive complimentary Old National standard checks or 25% off other styles
- Have check images mailed with statements or view online images with eStatements
- Pay no monthly service charge if you complete qualifying banking activities each month or maintain a minimum balance of $750 or a combined balance of $5,000 in checking, savings or money market accounts.
To learn more or open an Classic Checking account, visit your nearest banking center, call us at 1-800-731-2265 or open your account online.
You can also visit our Classic Checking page for more information.
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Can I use my debit card(s) while traveling internationally?
Yes, you can use your debit card internationally, but we recommend that you make some preparations before traveling:
- Call Old National Client Care at 1-800-731-2265 or visit any Old National banking center to notify us of your travels before you leave. This will prevent your card from being blocked as a precaution due to unusual activity.
- Mastercard® continues to monitor your debit card for suspicious or fraudulent activity while you are traveling. They may attempt to contact you to verify activity on the card, so be prepared to respond to such a call.
- Take phone numbers with you to report a lost or stolen debit card. Report your lost or stolen debit card 24-hours a day by calling 1-800-731-2265 in the US or 1-812-422-2197 from outside of the US.
- We strongly recommend that you take a second form of payment in the event your card(s) is lost or stolen.
- Please note that when you use your debit card internationally, foreign transaction fees may apply. Old National clients do have access to the Allpoint ATM Network, which has overseas locations and provides access without additional bank surcharges. You can find international Allpoint ATMs by using the oldnational.com locator or our Mobile App locator.
If you have questions about using your debit card while traveling, please contact Client Care at 1-800-731-2265.
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Can my mortgage payment automatically be drafted from my checking or savings account?
Yes, mortgage payments can be automatically drafted by signing up for our Autopay service or Flexible Payments (Biweekly Drafting) service within Mortgage Manager.
With Autopay, your mortgage payment draft will occur on the specified date each month or the next business day if the specified day is a non-business day.
With Flexible Payments, a borrower is allowed to make half-payments every two weeks and apply these payments as a full monthly payment once a month.
The following information will help you in setting up automatic payments:
- Enroll in Autopay - How to Enroll in Autopay guide
- Set up Flexible Payments - To learn more on how to enroll contact Mortgage Servicing at 1-866-853-3277.
While Mortgage Manager is the simplest way to set up automatic payments, you can also download and return the Mortgage Loan Auto Pay form. This form can be returned to a banking center, mailed to PO Box 3789, Evansville, IN 47736 or emailed to mortops@oldnational.com to set up automatic payments.
If you need assistance setting up an automatic loan payment or want us to mail an auto pay form to you, please contact Mortgage Servicing at 1-866-853-3277 or visit any Old National banking center.