Search for Order or Reorder Checks

201 results found

1. When will the check I deposited through Mobile Deposit be available?

   Checks deposited using Mobile Deposit are available for withdrawal based upon our typical funds availability policy. If we receive your mobile deposit by our Mobile Deposit cut-off time of 8pm CST, Monday through Friday (excluding holidays), we consider that business day to be the day of your deposit. Otherwise, we will consider that the deposit was made on the next business day we are open.

   Checks written from an Old National account:
   If you submit a check written from an Old National account through Mobile Deposit by the 8pm cut-off time, Monday through Friday (excluding holidays), the deposit will be available the same day. In other words, it will be credited to your account and available to cover checks or other debits being processed that night.

   Checks written from an account at a bank other than Old National:
   If made by the 8pm CST Mobile Deposit cut-off time, Monday through Friday (excluding holidays), these deposits will typically be available the next business day. This means these funds will not be available to cover checks or other debits processed that night. In some cases, an extended hold may need to be placed on a mobile deposit, meaning funds will not be available the next business day. 

   Viewing your mobile deposit
   You should be able to view your mobile deposit in your Digital Banking transaction history within one to two business days of your deposit.

   If you have questions about your Mobile Deposit, please call Client Care at 1-800-731-2265, or take the check into an Old National banking center.

   ATM Deposits
   As an alternative to Mobile Deposit, many of our ATMs also accept deposits. When viewing our Branch and ATM locator and select the ATM filter.

2. Do you offer a checking account for seniors?

   Yes. Our Old National Classic Checking is especially for clients age 50 and better. Here are some of the benefits:

   • Earn interest with tiered rates
   • Receive complimentary Old National standard checks or 25% off other styles
   • Have check images mailed with statements or view online images with eStatements 
   • Pay no monthly service charge if you complete qualifying banking activities each month or maintain a minimum balance of $750 or a combined balance of $5,000 in checking, savings or money market accounts.

   To learn more or open an Classic Checking account, visit your nearest banking center, call us at 1-800-731-2265 or open your account online.

   You can also visit our Classic Checking page for more information.

3. How do I use Zelle®?

   You can send, request or receive money with Zelle^®.

   To get started, log in to Old National’s Online or Mobile Banking, navigate to Send Money With Zelle^® in the Mobile App Payment Center or the Move Money tab in Online Banking. Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it and you're ready to start sending and receiving with Zelle^®.

   To send money using Zelle^®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit Send. In most cases, the money is available to your recipient in minutes.¹

   To request money using Zelle^®, choose Request, select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit Request.²

   To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle^®.

   ¹ Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle^®.
   ² In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle^®.

4. I had damage to my house and received a check from the insurance company with Old National’s name on it. How do I cash or deposit it?

   If you have your mortgage with Old National and a homeowners insurance claim, we will be an active part of your claim process. Your loan with us is based on your home’s value, so we want to ensure your property is repaired and the value is maintained.

   We have developed a Guide to Homeowners Insurance Claims that will give you an overview of the claim process and the necessary forms you will need along the way.

   Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

   For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans. 

   For commercial or business property, contact your Old National Bank commercial lender for guidance.

5. My debit card was lost/stolen. How can I get a new one?

   Please report your lost or stolen Old National debit card (24-hours a day) by calling 1-800-731-2265, option 2, in the US. If you are outside of the US, call 1-812-422-2197. We can order a new card for you at that time.

   If you notice unauthorized activity on your debit card through Online and Mobile Banking, you can turn your card off right away with our Card Controls feature in Online Banking and the Mobile App. 

   Even if you use Card Controls to turn off your debit card, you should still contact us at 1-800-731-2265 to report the unauthorized activity on your card and obtain a new one.

6. What paperwork do you need from me to endorse an insurance claims check?

   If you have damage to property that is financed through Old National, we will be an active part of your insurance claim process.The paperwork required and necessary steps differ based on the type of property. We have developed the guides you can download below to assist you:

   Home mortgages

   • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including documents you will need to provide and forms you should complete.
   • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

   Consumer loans
   For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please use our Guide to Insurance Claims for Consumer Loans. 

   Commercial loans
   For commercial or business property, contact your Old National Bank commercial lender for guidance.

7. Where do I go to get my insurance check endorsed by Old National?

   If you have damage to property that is financed through Old National, you may have been issued an insurance check with Old National's name on it. The process for getting the check endorsed will differ based on the type of property that has been damaged. We have developed the guides you can download below to assist you:

   Home mortgages

   • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including how to get your insurance check endorsed.
   • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

   Consumer loans
   For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please refer to our Guide to Insurance Claims for Consumer Loans.

   Commercial loans
   For commercial or business property, contact your Old National Bank commercial lender for guidance.

8. Can I use Zelle® internationally?

   In order to use Zelle^®, the sender's and recipient's bank accounts must be based in the U.S.

9. How do I sign up for direct deposit?
   1. Gather your account information, including the Old National routing number of 086300012 and your account number found on the bottom of your Old National check. There are three groupings of numbers on the bottom of your check. Your account number is the center set of 7-10 numbers.
   2. Contact your employer or depositor to verify if they have a process for direct deposit.
   3. If you are switching direct deposit from another bank to Old National, you can use our Direct Deposit Switch Form.
   4. Watch for your first deposit, which can take up to two months.

   Direct deposit contact information:

   Type of Direct Deposit	New Direct Deposit (switch from paper checks to electronic deposit)	Existing Direct Deposit (switch from another bank to Old National)
   Salary, Pension, Dividends, Investment income	Contact your employer or payor directly.
   Social Security or Supplemental Social Security	Visit www.godirect.org or call Go Direct at 1-800-833-1795	Call 1-800-772-1213
   Railroad Retirement		Call 1-800-808-0772
   Civil Service Retirement (Office of Personnel Management)		Call 1-800-767-6738
   Veterans Compensation	Call 1-877-838-2778
   Other Federal Agency Benefits	Contact the agency directly or call Go Direct at 1-800-333-1795 to get the phone number of many federal agencies.

10. How can I get Old National to cash an insurance check?

    If you have damage to property that is financed through Old National, you may have been issued an insurance check with Old National's name on it. The process for cashing the check will differ based on the type of property that has been damaged. We have developed the guides you can download below to assist you:

    Home mortgages

    • Download our Guide to Homeowners Insurance Claims for an overview of the claim process, including how to cash an insurance check.
    • Please note: This guide outlines processing insurance claims checks for HOME mortgages only (e.g. conventional first mortgages).

    Consumer loans
    For consumer loans, such as a vehicle or boat, quick home refi, home equity loans, including second mortgages, please refer to our Guide to Insurance Claims for Consumer Loans.

    Commercial loans
    For commercial or business property, contact your Old National Bank commercial lender for guidance.