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    2,402 results found

    1. With Gen Z And Millennial Expectations Shifting, Is Nurturing Happy Employees The Latest HR Mandate?
      Organizations are realizing that nurturing happy employees improves talent attraction and retention.
    2. Working to more effectively serve Old National Bank Latino clients and communities
      The following are just some of the steps Old National has taken over the past two years to better serve our Latino clients and communities ...
    3. Difference between a Roth 401(k) and a traditional 401(k)
      While many people are familiar with the benefits of traditional 401(k) plans, others are not as acquainted with Roth 401(k)s.
    4. How do I set up and use Card Controls in the Mobile App?

      Card Controls enable you to monitor debit card activity, receive alerts for certain types of transactions and turn your card off/on in the event that it is lost or stolen.

      After logging in to the Mobile App, go to More on the lower right of the Accounts screen. On the Account Services screen, select Card Controls.

      You will then see a list of your debit cards. Active debit cards which are available for Card Controls use are by default set to "ON" the first time you view them. Suspended cards which are not available for Card Controls are displayed as “OFF.”

      Setting Card Controls to "ON" or "OFF" 

      • Next to Card Status, use the ON/OFF toggle to set the debit card status as being active or suspended.
      • Setting the card status to “OFF” suspends all activity on the debit card. The status must be set to “ON” to use the card.
      • A debit card must be in “Active” status to add Declines and Alerts.

      Setting debit card Alerts & Controls

      • Choose the debit card you want to set, make sure the Card Status is set to Active/ON and select the Set Declines and Alerts button.
      • The Set Declines and Alerts screen will open with three options:
        • Send Alerts for all transactions, next to a toggle bar
        • Transaction Type
        • Spend Limits
      • Next to Send Alerts for all transactions, you can set the toggle to ON to receive Alerts for all transaction types: purchase, ATM, Internet Purchase, Mail/Telephone Order, or Non-US Purchase.
      • To set up an Alert for a specific Transaction Type only, choose Transaction Type for a list of options. Tap the option(s) for which you want to receive an Alert. Set the Send Alerts option to ON. When an Alert is turned on, you will see a blue bell next to it.
      • When a transaction is set to ON, EVERY transaction of that type on the debit card will trigger an Alert.

      Declining debit card transactions

      • Choose the debit card you want to set, make sure the Card Status is set to Active/ON and select the Set Declines and Alerts button.
      • To decline a specific Transaction Type, tap Transaction Type for a list of options. Tap each option you want to block and next to Decline Transaction set the toggle to BLOCK. Note: If the Decline Transaction toggle is set to BLOCK, an Alert will automatically be sent.
      • When a transaction is set to BLOCK, EVERY transaction of that type on the debit card will be declined/blocked.

      Setting Spend Limits

      • When Spend Limits are set on your debit card, transactions made over a certain amount will be declined. To set up Spend Limits, select the Spend Limits option.
      • Turn on the Spend Limit by toggling to BLOCK and enter the maximum dollar amount to allow. ANY debit card transaction that is more than the dollar amount entered will be blocked/declined.
      • To Block transactions over a dollar amount AND receive an Alert, go to Alert Me and set the toggle to ALERT. Enter the minimum dollar amount for which you want to receive an Alert.
      • You can Block a certain dollar amount but be Alerted for a different dollar amount. For example, you can set up your card to BLOCK transactions over $200 but set up an Alert to go out anytime a transaction is made for over $100.

      A note about Email vs. Text Alerts
      Card Controls Alerts are emailed to the email address you have listed in Online Banking under Notifications and Settings on the Alerts & Notifications screen. If you also have a phone number set up to receive Text Alerts, you will receive Card Controls Alerts by text too. There is not a way to turn off the email alerts. You can turn off Text Alerts by logging in to Online Banking from a browser and removing your phone number from the Alerts & Notification screen, but this will turn off ALL Text Alerts and not just Card Controls Alerts.

    5. Can I cancel a payment in Zelle®?

      You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select Cancel This Payment.

      If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

      If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren't able to get your money back, please call the Old National Client Care team at 1-800-731-2265 so we can help you.

      Scheduled or recurring payments sent directly to your recipient’s account number (instead of an email address or mobile number) are made available by Old National but are a separate service from Zelle® and can take one to three business days to process.

      You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account.

    6. 3 hacks for using your first credit card to level up your finances
      These are the hacks that two women in finance recommend to anyone new to credit cards.
    7. 3 Ways to Build Wealth Amid the COVID-19 Pandemic
      The coronavirus has taken a significant toll on the U. S. economy as well as many Americans' personal finances. With more than 10 million U. S adults filing for unemployment over just the past two weeks, many people are struggling just to pay the bills each month. If you're one of the fortunate ones who still has a sou
    8. Pension Mistakes Can Last a Lifetime: How to Avoid Them
      Choosing the wrong pension option could impact your financial future in retirement. Consider these four factors before deciding which option works best for you
    9. What is the difference between Card Controls and Automated Fraud Monitoring?

      Both Card Controls and Automated Fraud Monitoring help to protect you from fraudulent activity on your debit card and account.

      Card Controls give you direct control within Online Banking or the Mobile App. You are able to select the types of alerts you want to receive, set spending limits, decline transactions and more.

      Automated Fraud Monitoring is a service Old National debit card holders are automatically enrolled in. If we ever suspect that your card is being used by someone other than you, we’ll send you a real-time text alert, email or phone call and ask for your confirmation. Based on your response, we can immediately shut down your card if necessary. If you prefer, you can opt out of Automated Fraud Monitoring alerts.

      Both Card Controls and Automated Fraud Monitoring are free services, and together they provide a double layer of protection for your account and debit card.

    10. Do I have to be enrolled in Digital Banking to use Card Controls and Alerts?

      Yes. You must be logged into Online Banking or the Mobile App to set up and use Card Controls.