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1. What types of payments can I make with Zelle®?

   Zelle^® is a great way to send money to family, friends and people you are familiar with such as your personal trainer, babysitter or neighbor.¹

   Since money is sent directly from your bank account to another person's bank account within minutes,² Zelle^® should only be used to send money to friends, family and others you trust.

   Neither Old National nor Zelle^® offers a protection program for any authorized payments made with Zelle^® — for example, if you do not receive the item you paid for or the item is not as described or as you expected.

   ¹ Must have a bank account in the U.S. to use Zelle^®.
   ² Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle^®.

2. Shared Access
   Grant account access to others within online banking, without sharing your login information. Another feature of banking with Old National.
3. The Importance of Websites for Business
   You might be surprised to know that nearly half of all small businesses don’t have a website. It’s almost impossible to overstate the importance of website ownership to businesses, large and small alike. The Internet gives even the smallest of startup companies a chance to connect with millions of potential customers.
4. Is my information secure in Zelle®?

   Keeping your money and information safe is a top priority for Old National. When you use Zelle^® within online and mobile banking, your information is protected with the same technology we use to keep your Old National account safe.

5. 5 Ways The CARES Act Impacts Retirement Planning
   In response to the halting U. S. economy, set off by the coronavirus pandemic, the federal government has passed a massive emergency funding bill to protect and support American businesses, hospitals and individuals. The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is a far-reaching bill with over 1,0
6. 6 ways businesses new to remote working can adapt quickly and keep productivity high, according to a career and leadership coach
   Julia Wuench is the founder of The Authenticity Guide, a positive-psychology-based career and executive coaching firm that empowers individuals to harness their authenticity to improve life and work. As companies prepare for the coronavirus outbreak, many are moving to work-from-home options. Wuench advised upping virt
7. After I submit a notice of error about my loan, how long will it take for me to hear back from Old National?

   Within 5 business days from when we receive your request, we will mail you a letter to let you know that your request was received.

   Then, within 30 business days after we receive your request, we will mail you a letter providing details on the outcome of our investigation. If we agree that an error has occurred, the error will be corrected and this will be included in our response.

   Please note that if the error relates to providing an accurate payoff balance, we will respond within 7 business days.

   If we determine that an error has occurred, we will mail you a letter explaining:

   • The correction that was made
   • The date confirming when the correction was made
   • Information about how you can contact us if you need further assistance

   If we discover that no error took place, we will mail you a letter explaining:

8. That no error occurred
9. The reason(s) for that determination
10. Details about your right to ask for the documents we reviewed to determine that no error took place and how to submit that request
11. Information about how you can contact us if you need further assistance

Please note that if we determine that additional time may be required to properly research your request, we may extend the review period by 15 business days. If this extra time is needed, we will mail you a letter before the end of the 30 business-day review period to let you know. The letter will explain the reasons why the extended review is necessary.