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1. How do I sign up for Online Bill Pay within Digital Banking?

   Bill Pay is a free service that enables you to pay your credit card bill, cell phone bill, mortgage payment, utilities, individuals or really any bill you want to pay. Payment is taken directly from your Old National account. It's easy to begin using Online Bill Pay:

   From a web browser

   • Log in to Digital Banking
   • Choose Pay or Transfer, then choose Bill Pay in the top menu
   • You may need to enter a few pieces of identification, otherwise, review and check the box agreeing to the Terms & Conditions
   • Click Complete Sign Up
   • Begin adding information for the business or person you want to pay

   Within Digital Banking, you can make one-time payments and set up automated, repeat payments. You can also enroll to receive eBills (electronic bills) from payees with Bill Pay and view your eBills history.
   
   Please note: Depending on the party you are paying, payments may be sent electronically or a physical check will be produced and mailed.

   Our Bill Pay has its own FAQ as well. You can find it on the Bill Pay screen in the lower right corner under I want to. . .

   In the Mobile App

   • Open the Mobile App
   • Choose Pay & Transfer, then choose Bill Pay
   • Select Payees at the top right of the screen
   • In the Add a person or business field begin adding information for those you want to pay

   If you need assistance with enrolling in Bill Pay, please contact Client Care at 1-800-731-2265.

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6. Savings Plus
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7. Can I open a checking account online?

   We do provide a way to open most checking accounts online. Go to our Compare Checking Accounts page, find the account that best suits your needs and select the Open Account button.

   We offer a variety of checking accounts to meet different needs. If you would like to talk to someone about the type of checking that would be best for you, please visit a banking center or call us at 1-800-731-2265.

8. What is a line of credit loan?

   A line of credit loan is a flexible loan that allows you to borrow what you need, as you need it, up to a set credit limit. As long as you follow your repayment terms, the loan remains open and you can borrow again. The most common example is a credit card, where you can continue to use it month after month, provided your account is in good standing. Other examples include Home Equity Lines of Credit (HELOCs) and revolving lines of credit for businesses.

   The contrasting loan type is a fixed loan, where you’re given a set amount of funds upfront, with the expectation that you repay the loan amount with interest over a set period of time. Once you’ve paid off the loan, there’s no opportunity to borrow again; you’d need to reapply for another loan. Common examples include mortgages, car loans and personal loans.

9. Is there a way to stop an automatic loan payment if I don't have funds in my account to cover it?

   We are not able to stop a single payment, but we can cancel the entire automatic payment service at your request. You can re-establish automatic payments when you are ready.

   Requests should be received at least 5 business days prior to the payment due date. 

   For mortgage loans:
   Requests to cancel automatic payments can be submitted within Online and Mobile Banking using Mortgage Manager. They can also be submitted by completing our Mortgage Loan Auto Pay form and either returning it to a banking center or mailing it to PO Box 3728, Evansville, IN 47736.

   For all other personal loans:
   Requests to cancel automatic payments can be submitted by completing our Consumer Loan Auto Pay form and either returning it to a banking center or mailing it to PO Box 3728, Evansville, IN 47736.

   Please note that late payment fees may apply if we do not receive your loan payment by the due date.

   If you have questions or need assistance, please call Client Care at 1-800-731-2265.

10. Can I use ATMs that are not Old National or Allpoint ATMs?

    Yes. Your Old National ATM/debit card will work at all ATMs. However, doing so may result in several fees.

    Surcharge fees
    Out of network ATMs (ones that are neither Old National nor Allpoint) may assess you a surcharge fee. An ATM surcharge fee is the fee an owner of an ATM charges cardholders from other financial institutions who use their machine. In other words, if you have an Old National debit card and use it at another bank's ATM, that bank may assess a surcharge.

    Foreign fees
    For most types of checking accounts, Old National will charge a $2.50 "foreign" ATM fee (on top of any ATM owner surcharge) if you use a non-Old National Bank or non-Allpoint ATM. 

    To ensure fee-free ATM usage, we recommend always using an Old National or Allpoint ATM when possible. To find an Old National or Allpoint ATM, go to our website locator at oldnational.com/locations. Select the "ATM" and "Allpoint Surcharge-Free ATM" filters. You can also use the locator within our Mobile App to find both Old National and Allpoint ATMs.