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        1. What are the supported browsers for Old National Digital Banking?

          For security purposes, Old National Digital Banking has certain system and browser (e.g. Chrome, Firefox, Safari) requirements. If you are having issues, we recommend the following:

          You can test your browser to ensure it is fully compatible with Old National Digital Banking. If not, you may need to upgrade your current browser.

          If you have trouble testing your browser, view our list of suggested solutions. If after following the suggested solutions, you still aren't able to view the test, please contact Client Care at 1-800-731-2265 for additional assistance.

        2. What if I am having browser problems in Digital Banking?

          For security purposes, Old National Digital Banking has certain system and browser (e.g. Chrome, Firefox, Safari) requirements. If you are having issues, we recommend the following: 

          First, test your browser to ensure it is fully compatible with Old National Digital Banking. If not, you may need to upgrade your current browser.

          If you have trouble testing your browser, view our list of suggested solutions. If after following the suggested solutions, you still aren't able to view the test, please contact Client Care at 1-800-731-2265.

        3. What should I do if I am having financial difficulties making my loan payment?

          We are here to discuss any options available to you. Please contact our Client Care at 1-800-731-2265, Option 4.

          For a mortgage loan, you can also explore your options by speaking to a housing counselor. To find a list of counselors in your area, visit the U.S. Department of Housing and Urban Development's website at https://hud.gov/offices/hsg/sfh/hcc/hcs.cfm or call 1-800-569-4287.

        4. Do I have the option to make extra principal payments on my mortgage loan?

          Yes, you have the option to make extra principal payments. Your loan must be current before any additional principal payment will be applied.

          The easiest way to do this is within Mortgage Manager. Our Mortgage Manager guides show you how to make a payment and where to enter any additional principal amount:

        5. How can I change information about the bank account my mortgage payment comes from?

          Within Mortgage Manager, go to Payment button. Here you can choose to Add, Edit or Delete payment methods. More than one can be added to use when making a payment.

          Our Mortgage Manager guides show you how to make a payment and where to enter or update your bank account information.

        6. What do I do if I received a suspicious phone call claiming to be from Old National?

          What you need to know:
          If you receive an unexpected phone call that appears to be from Old National seeking personal information, follow these steps:

          • Be suspicious
          • Hang up
          • Call Old National at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT

          What you need to do:
          If you inadvertently provided personal information and feel your Old National accounts may be in jeopardy, please contact Client Care at 1-800-731-2265 Monday-Friday, 7am to 6pm CT or Saturday, 7am to noon CT.

        7. Where can I find Old National job listings?

          You can go directly to our Job Listings page to view all current openings.

          To learn more about working at Old National, you can also visit our Careers & Employment section. Here you will find the following information about working at Old National:

          From any of these pages, you can also access Job Listings by clicking on Careers in the top navigation.

        8. Does Old National still offer travel cards?

          As of 10/31/19, Old National stopped offering travel cards, due to the many other secure ways now available to pay when a person is traveling.

          If you have already purchased a travel card from Old National, you can continue to use it and can reload it up to two times until its expiration date. You can also visit the card site to check the balance of any existing card you may have.

          If you have an issue with an existing travel card, please call the Visa number on the back of the card.

        9. What is the timing for the discontinuance of LIBOR?

          There are two main deadlines for the discontinuance of LIBOR. First, the banking regulators including the Office of the Comptroller of the Currency (OCC), the Federal Reserve Bank (Fed) and Federal Deposit Insurance Corporation (FDIC), had directed banks to stop using LIBOR in new financial contracts as soon as practicable, but no later December 31, 2021. Secondly, for all existing contracts that mature after June 30, 2023, LIBOR will need to be replaced with a new benchmark interest rate.

        10. The 1 Mistake to Avoid in a Hot Housing Market
          It's a hard time to be looking for a home. Property values have soared on a national level, and a lot of buyers are getting priced out of the market because of it. On the other hand, it's a great time to own a home. With property values being up, homeowners have more options to borrow against their homes. But there's o