First Midwest BankFirst Midwest Bank logoArrow DownIcon of an arrow pointing downwardsArrow LeftIcon of an arrow pointing to the leftArrow RightIcon of an arrow pointing to the rightArrow UpIcon of an arrow pointing upwardsBank IconIcon of a bank buildingCheck IconIcon of a bank checkCheckmark IconIcon of a checkmarkCredit-Card IconIcon of a credit-cardFunds IconIcon of hands holding a bag of moneyAlert IconIcon of an exclaimation markIdea IconIcon of a bright light bulbKey IconIcon of a keyLock IconIcon of a padlockMail IconIcon of an envelopeMobile Banking IconIcon of a mobile phone with a dollar sign in a speech bubbleMoney in Home IconIcon of a dollar sign inside of a housePhone IconIcon of a phone handsetPlanning IconIcon of a compassReload IconIcon of two arrows pointing head to tail in a circleSearch IconIcon of a magnifying glassFacebook IconIcon of the Facebook logoLinkedIn IconIcon of the LinkedIn LogoXX Symbol, typically used to close a menu
Skip to nav Skip to content
FDIC-Insured - Backed by the full faith and credit of the U.S. Government

Search for Money Markets and Rates

    220 results found

    1. Will Card Controls and Alerts replace the current ON Guard Visa Purchase Alerts app?

      Yes, beginning August 12, 2020, the on/off card controls previously available in the separate ON Guard app will be found as a new Card Controls feature in Old National Online Banking and the Mobile App.

      That means you’ll be able to turn your debit card on and off, and set transaction alerts, in the same place where you already do all of your other digital banking. There will be no need for a separate enrollment or additional app.

      Visit our Card Controls and Fraud Monitoring pagefor step-by-step instructions for activation.

    2. What is an NSF fee, and why did I receive one?

      If there is not enough of an available balance in your account to cover a withdrawal or payment presented against your account, an overdraft will occur and fees may be assessed. These are called NSF fees or overdraft fees. You may also hear the term "insufficient funds" used.

      An NSF fee is charged when a checking account is overdrawn causing a negative balance at the end of the previous business day. NSF fees are always charged the day after the overdraft occurs. You can avoid NSF fees by making a deposit to bring your account to a positive balance by the end of the business day.

      For specific details regarding an overdraft, or to sign up for overdraft coverage, please visit any Old National banking center or call Client Care at 1-800-731-2265

    3. What are "cookies" and how do they affect my Digital Banking?

      A "cookie" is a small text file created by a website that you visit, and it is then stored in your computer or phone browser, either temporarily for a single session only or permanently (until deleted). Cookies provide a way for the website to recognize you and keep track of your preferences.

      Cookies (or lack of them) can impact your use of Digital Banking in several different ways including the following:

      • If your browser is set to not accept cookies, or you clear your cookies, your device will no longer be recognized by your Digital Banking. In this case, you may be required to verify your identity by receiving a one-time passcode to the phone number or email address registered in your Digital Banking.
      • In some cases, a cookie in your browser can pull up an old page on a website and prevent you from seeing an updated one. In this case you would need to clear cookies in your browser settings to see the new page.

      Instructions for clearing or accepting cookies varies by device and browser. If you need assistance with either, please contact Client Care at 1-800-731-2265, and we would be happy to assist you.

    4. What are eStatements and how do I sign up for them?

      eStatements are online, electronic copies of your account statements that you can quickly view, search, save and print. You can view them on your computer and your mobile device.

      Signing up for eStatements

      To enroll in eStatements through Online Banking or the Mobile App, just follow these simple steps:

      On a web browser

      • Log in to Digital Banking.
      • Click eStatement Preferences under Statements and check the box next to the account(s) for which you want to receive eStatements. If the box is already checked when you navigate to this page for the first time, please uncheck and re-check the box to ensure your preference is correctly saved. Choose Save Changes.

      On the Mobile App
      Enrolling in eStatements from the Mobile App is similar.

      • Click on the Mobile Banking app and log in to your account.
      • Select the More menu button at the bottom of the screen.
      • Click eStatement Preferences and check the box next to the account(s) for which you want to receive eStatements.
      • Click Save Changes.

      Up to 18 months of eStatements may be immediately available upon enrollment. Note that enabling eStatements will stop the delivery of a paper statement to your mailing address.  


      Viewing eStatements

      On a web browser

      • You can view, search, save and print eStatements in Digital Banking.
      • Under eStatements on the top menu, choose Statements in the drop down.
      • Click View Statement.
      • Click the printer icon.
      • Click Print.
      • To download one statement at a time, select the down arrow on the left-hand side. To download multiple statements, click the box for all the statements you want to download.
      • Click the blue download button.
      • Your statements will download in a zip folder.

      Note: Another way to search for a specific eStatement is to use the Search Data option on the right hand side. Or Advanced Search located on the left hand side.

      In the Mobile App

      • Sign in to your Mobile App. iOS users, choose More in the bottom right corner. Android users, tap the menu icon in the upper left. If you experience issues accessing your eStatements in the Mobile App, we encourage you to use a mobile browser instead.
      • Tap eStatements under Account Services.
      • Click the down arrow next to the statement to open a copy of the statement on your phone.

      If you need assistance with signing up for eStatements or using them, please contact Client Care at 1-800-731-2265.

      You can also visit the eStatements page on our website.

    5. What is the difference between available balance and current balance on my account?

      Your Current Balance shows the amount of money in your account at the end of the previous day (after deposits, withdrawals, and ATM and debit card transactions). This includes only transactions that have cleared.

      Your Available Balance is your Current Balance minus any holds, uncollected deposits and transactions received but not yet processed by Old National, which may include certain ATM or debit card transactions. It also does not include checks you have written but have not been presented by the recipients.

      Please refer to our Deposit Account Agreement and Disclosure for more information about the timing and order of transactions we use to calculate your account balance at the end of each day.

      If you have questions, please call Client Care at 1-800-731-2265 or visit any Old National banking center.

    6. How can I cancel my electronic mortgage statement and receive a paper one by mail?

      You have two options for cancelling electronic mortgage statements.

      First, you can de-activate electronic mortgage statements within Mortgage Manager. Just follow these steps:

      1. Log into Old National Online Banking with your usual User ID and Password
      2. From the summary of accounts, select your Mortgage Loan
      3. This will take you to your Old National Mortgage Loan detail page
      4. Hover over Statements and Documents and select Electronic Mortgage Statements
      5. Select Change Delivery Preferences
      6. Then select Paper Mortgage Statements
      7. Finally, select Save

      Your other option is to call or e-mail Mortgage Servicing at 1-812-468-1800 or mortops@oldnational.com to request the change.

      If you change your mind at any time and would like to resume receiving electronic statements, you can re-activate this service in Mortgage Manager or call us.

    7. How do I download and install the Old National Mobile Banking App?

      To find and download the Mobile App, just follow these steps.

      • Depending on your device type, visit the App Store, Google Play or the Amazon Appstore.
      • The above links should take you to the Mobile App. If not, search for Old National Mobile.
      • Download the Mobile App to your phone or other device.
      • Once downloaded, log in using your Digital Banking User ID and Password.
      • You will be prompted to verify your identity using the phone number already registered in your Digital Banking.

      You can also follow our brief tutorials:

      For the App Store:


      For Google Play:



      Learn more about the Mobile Banking App.

      With the Mobile App, you can do the following and more:

      • Check balances
      • Transfer funds
      • Pay bills
      • Locate branches and ATMs
      • Deposit checks
      • Enroll in and view eStatements
      • Access our Money Management personal financial management tool
      • Access Mortgage Manager

      There is no charge for use of the Mobile App.

      If you need assistance with downloading the Mobile App, please call Client Care at 1-800-731-2265.

    8. What is ZelleĀ®?

      Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.

    9. How can I send a wire transfer?

      To send money to both personal and business accounts in the US and internationally, visit your nearest Old National Banking Center.

      To learn more about domestic and international wires, including wire transfer fees, visit our Business Wire Transfers page or our Personal Wire Transfers page.

    10. How do I enroll in ZelleĀ®?

      You can send, request or receive money with Zelle®.

      To start using Zelle® at Old National, you must be enrolled in Online or Mobile Banking.

      Once enrolled, login and locate Send Money with Zelle® in the Mobile App Payment Center or the Move Money tab in Online Banking. From there, complete a brief one-time enrollment to tell us which email address or U.S. mobile number and deposit account you would like to use to send and receive money with Zelle®.