First Midwest BankFirst Midwest Bank logoArrow DownIcon of an arrow pointing downwardsArrow LeftIcon of an arrow pointing to the leftArrow RightIcon of an arrow pointing to the rightArrow UpIcon of an arrow pointing upwardsBank IconIcon of a bank buildingCheck IconIcon of a bank checkCheckmark IconIcon of a checkmarkCredit-Card IconIcon of a credit-cardFunds IconIcon of hands holding a bag of moneyAlert IconIcon of an exclaimation markIdea IconIcon of a bright light bulbKey IconIcon of a keyLock IconIcon of a padlockMail IconIcon of an envelopeMobile Banking IconIcon of a mobile phone with a dollar sign in a speech bubbleMoney in Home IconIcon of a dollar sign inside of a housePhone IconIcon of a phone handsetPlanning IconIcon of a compassReload IconIcon of two arrows pointing head to tail in a circleSearch IconIcon of a magnifying glassFacebook IconIcon of the Facebook logoLinkedIn IconIcon of the LinkedIn LogoXX Symbol, typically used to close a menu
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        1. Is there a limit on how many people can be in a banking center?

          We have re-opened our banking centers and are no longer limiting the number of people who can be inside the lobby at one time. Appointments continue to be accepted and encouraged.

        2. Is my information secure in Zelle®?

          Keeping your money and information safe is a top priority for Old National. When you use Zelle® within online and mobile banking, your information is protected with the same technology we use to keep your Old National account safe.

        3. How do I set up automatic credit card payments?

          To set up automatic payments on your credit card, log into your account, select your card, and choose “Manage payments”. There, you can choose the date and amount of your automatic monthly payments.

        4. If I receive a stimulus check instead of direct deposit, how can I deposit it?

          In addition to visiting a banking center, there are a number of ways you can deposit your stimulus check or any check.

        5. What type of mortgage should I get?

          As with all financial products, the right mortgage is dependent on your individual needs and situation. It’s best to talk with a mortgage expert to determine which type of mortgage will work for you.

          Of course, that doesn’t mean you can’t educate yourself about the various types of mortgages that are available. You can start by viewing our many mortgage options.

          We also have extensive information about mortgages and homebuying available in our Financial Insights.

        6. How can I apply for a credit card?

          You can apply for an Old National Credit Card either online or in a banking center.

          To apply online, visit our Credit Card page to read about the types of cards we offer. Then select Apply Now next to the card that fits your needs.

          All of our credit cards offer the following:

          • Free access to your FICO® Score, anytime, anywhere
          • Online and mobile account access
          • Fraud protection - we monitor your account and alert you of any suspicious activity
        7. Am I eligible for an SBA loan?

          SBA lenders and SBA loan programs have different eligibility requirements. However, there are some basic requirements:

          • Location: Your business must be physically located and operate in the U.S.
          • Business type: Your business must be for-profit and in an eligible industry.
          • Investment: You, as the business owner, must have invested time or money into the business.
          • Size: Only small businesses qualify. The definition of a "small business" is based on number of employees or average annual receipts. Size standards information can be found on the sba.gov website.
          • Loan application history: You must not be able to get more traditional financing at favorable terms.

          You should also be able to demonstrate your ability to repay the loan and have a sound business purpose and plan.

          To learn more about SBA loans at Old National, please visit our SBA Loans website page.

        8. What can I do in Digital Banking?

          With Digital Banking, you can bank anytime and anywhere that you have access to the Internet. The following are some of our Digital Banking features:

          Mobile Deposit
          Deposit a check safely and securely with your smartphone.

          Transfers
          Transfer money from accounts you have at other financial institutions to your Old National account, including loan payments. Or transfer money between your Old National accounts.

          Bill Pay
          Pay bills easily from Digital Banking. Set up who you want to pay, when and how much. Payments are deducted from your checking account and sent to payees for you.

          eStatements
          View, download and print an electronic version of your statement.

          Money ManagementTM
          See all your financial accounts in one place, including those at other financial institutions. Track and analyze your total spending, loans and investments.

          Zelle®
          Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.

          Text Banking
          Use simple text commands to check account balances, transfer funds between accounts and view recent transaction history.

          Card Controls
          Manage your debit cards to immediately turn off your card or to set transaction limits and alerts. 

          How to enroll in Digital Banking

          When you open an Old National checking account in a banking center, you can be enrolled in Digital Banking immediately.

          When you open an Old National checking account in a banking center, you can be enrolled in Digital Banking immediately.

          If you open a new Old National account online, you can enroll in Digital Banking immediately.

          You are able to access a mobile version of Digital Banking via your smartphone; however, for the best experience we suggest that you download our mobile app.

          There is no charge for use of Digital Banking, including the Mobile App.

        9. How do I set up a sub-user in Shared Access?

          As the primary user of digital banking, you have the ability to grant another person or persons (sub-users) access to your digital banking account. You have sole authority and control in sharing access with, managing and disabling sub-users and/or their respective authority. In setting up sub-users to your account, you authorize Old National to act on transaction instructions initiated under the credentials of authenticated sub-users, just as if it was initiated under your credentials. 

          Sub-users access is limited to web browser only.

          • From within a web browser, select Additional Services, then Share Access with Others. 
          • Select Add person. 
          • Enter the identifying information about the sub-users. 
          • Select Grant full access to all accounts or next to each account, select
          • Click to grant access to each individual account. 
          • You will need to setup if the account is View Only, can make internal transfers or bill payments.
          • If you choose to allow bill payments, you will need to set an approval limit as well. 
          • Click Save and then Continue to agree to the Terms of Use. 

          The sub-users will receive an email at the address you provided and will need to setup their access within 30 minutes. They will log in and verify identity with the phone number you provided. The sub-users will then be able to log in to your account with their own user ID and password.

        10. What costs will I have to pay at a mortgage closing?

          Closing costs include a number of fees and will vary based on your agreement, your loan, your lender and even what state you live in. But you typically can expect to pay between 2 and 5 percent of the home’s purchase price to cover these costs.

          You can expect to see fees for the third parties and reports involved in your home purchase (including attorneys, couriers, title searches, inspections, appraisals, surveys, transfer records, property research, underwriting and more), and you also may have to pay for any upcoming property taxes.

          Insurance also plays a large role in closing costs. For example, you may need to pay your premium for the first year of homeowner’s insurance at closing, as well as title insurance, and Private Mortgage Insurance (if your down payment is less than 20 percent).

          Your mortgage expert can provide an estimate of these closing costs after you apply for your mortgage.