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        1. What does this change mean for me?

          Our commitment to our existing clients and communities is not changing. We are simply growing as a community bank, and we're gaining even more resources and expertise to serve you - and all of our clients - better. In fact, you will soon have full access to more than 250 banking centers across Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota and Wisconsin to manage your Old National account(s).

          As always, please feel free to contact Client Care with any questions at 1-800-731-2265 or visit your nearest Old National banking center.

        2. What changes can I expect inside the banking center?

          Our banking centers are open. Appointments are accepted and encouraged.

          • Masks: Consistent with CDC guidance, we ask those not fully vaccinated to please wear a facemask while in the banking center. Please note that we may ask for additional verification due to mask wearing.
          • Shields and dividers: You also may notice Plexiglass shields and dividers at teller windows and other areas where you may interact with our team members.

          Please visit our locator for the status and hours of a specific location.

        3. What information do I need to apply for a business loan?

          Our documents you will need page can help you prepare to apply for a business loan. Here you will find a checklist of items we will need to consider your business loan request, including small business administration and commercial real estate loans.

          You will also find a link to our Personal Financial Statement form, Personal Financial Statement WI Residents Only residents and our SBA Loan Submission Packet.

          To start your business loan application, please call us at 1-800-731-2265, visit a banking center or send an information request form.

        4. How can I send a wire transfer for my business?

          To learn more about your options for sending domestic and international wires, including wire transfer fees, visit our Business Wire Transfers page. 

          Here you can also find information about ONPointe, our Treasury Management solution that enables clients to initiate secure wire transfers from their own computers.

          If your company regularly sends international wires, you may also want to talk with our Foreign Exchange (FX) Department directly at 1-800-704-3084. Along with helping clients make and receive payments in foreign exchange, the Old National FX Department can assist with ways to mitigate exchange rate risk.

        5. What is an SBA loan?

          SBA loans are guaranteed by the US Small Business Administration (up to a certain amount) and are issued by participating lenders, mostly banks. Old National is recognized as a Preferred Lender by the SBA and has many years of experience with the SBA 7(a) program, the SBA Express program and the SBA 504 program.

          SBA program benefits include smaller down payments, longer maturities with no balloon payment and fixed or floating rates. SBA loans typically provide more flexible financing at competitive terms that you might not otherwise qualify for. To learn more about SBA loans at Old National, please visit our SBA Loans page.

        6. Does Old National still offer gift cards?

          As of 10/31/19, Old National stopped offering gift cards, due to the increased availability of such cards in many retailers.

          If you have already purchased a gift card from Old National, you can continue to use it until its expiration date. You can also visit the gift card site to check the balance of any existing card you may have.

          If you have an issue with an existing gift card, please call the Visa number on the back of the card.

        7. Where can I find my Old National loan account number?

          Following are some options for obtaining your loan number:

          • If you have enrolled in eStatements, view your full loan number on your eStatements within Digital Banking. Note that your full loan number is not visible within account details in Digital Banking.
          • Look on your original loan paperwork, any loan coupon booklets or monthly paper statements you may have received.
          • Visit any Old National banking center or call Client Care at 1-800-731-2265, Option 4, for assistance.
        8. Personal Loans and Debt Consolidation
          Apply for a personal loan from Old National Bank. Borrow up to $25,000, fixed APR, flexible terms from 12–72 months. No collateral required. Apply online today.
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          Supply chain security is becoming a priority for organizations everywhere. The pandemic exposed the need for more secure and resilient supply chain
        10. How to Prevent ACH Fraud
          Are your company business accounts susceptible to ACH and wire fraud? If you're not sure, now is the time to find out. By educating yourself on this