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    1. How can I find an ATM?

      There are several ways to find an Old National ATM through our website and our Mobile App:

      On the website
      Visit oldnational.com/locations to go to our Branch & ATM locator page. Enter the following information into the Search box.

      • To find an ATM near a specific location, enter the location address (as much as you know), city/state or zip code. Select Search.
      • To find an ATM closest to your current location, enter your location and choose Search or just search for "Current Location." A listing of your nearest banking centers and ATMs will be provided. This listing will include branches with ATMs as well as standalone ATMs - some part of the Old National network and some part of the Allpoint network. You can also choose to Get Directions.   

      In the Mobile App

      • Open the App on your device. You do not have to log in. At the bottom of the Login screen, select Locations. You can use the Search at the top of the screen to find an ATM by address, zip code or city.
      • If you are already logged in to the Mobile App, go to More at the bottom right of the screen and then Locations under Contact Us.

      Results of Location searches will be more accurate if you have enabled your mobile device to show your current location.

      Deposits at ATMs
      Old National has many ATMs that will accept cash and check deposits, and we continue to add more. To find an ATM that accepts deposits, follow these steps:

      • Go to the oldnational.com locator
      • Next to the locator map, select the ATMs filter and unselect the Allpoint Surcharge-Free ATM filter. Our Partner ATMs, which are part of the Allpoint network, do not accept deposits.
      • Type your zip code or city/state into the Search bar to find the nearest ATMs

      Deposits made at an ATM are available for withdrawal based upon our typical funds availability policy. This means they may not be available for immediate withdrawal and use.

      If you have questions about making deposits at an ATM, please contact Client Care at 1-800-731-2265.

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    5. How do I change my personal information for my loan?

      To change your mailing address, Old National offers several options:

      • Within Online Banking, go to My Settings. Click on How do I update this next to your address. This will take you to the Online Banking email box for you to send us a message requesting the change.
      • You may visit any Old National banking center and provide an updated photo ID or utility bill that contains the new address.
      • Download a Personal Address Change Form

      To change your phone number or email address:

      Please note that changes can only be applied to the information for the person requesting the change. If there are additional people listed on the account, those individuals will need to request updates for their own information.

    6. Does Old National offer overdraft coverage for checking accounts?

      In an effort to help you avoid returned checks or declined transactions, we provide protection services called Overdraft Courtesy and Overdraft Protection. These two services can also be used together for extra protection. Learn more about our Overdraft Solutions.

      Overdraft Courtesy
      Most Old National checking accounts come with Overdraft Courtesy. With Overdraft Courtesy, even if you don’t have enough available money in your checking account, we may still approve and pay checks you’ve written, as well as ACH and recurring debit card transactions (such as utility bills). Overdraft Courtesy does not cost anything unless you use it. If your account becomes overdrawn by more than $25, we will charge you a $36 fee for each overdraft item, up to 2 per day. You are responsible for paying the amount of any overdraft on your account immediately. If your account is overdrawn 7 or more consecutive business days, we will charge a $7 Daily Overdraft fee each business day the account is overdrawn by more than $25 (beginning on day 7), for up to 5 business days.

      Overdraft Protection
      Overdraft protection allows you to link your account to another Old National account. If you accidentally overdraft, we will draw the funds from your linked account. There is no annual fee for the Overdraft Protection service, and you can link to other Old National checking, savings, or money market accounts or a line of credit. The transfer amount will be the exact amount needed to cover the total overdraft amount at the end of each business day, provided your linked account has a sufficient available balance. If sufficient funds are not available in your linked account, we will transfer what is available. Any items not covered by the funds in your linked account will be paid or returned at the Bank’s discretion and applicable overdraft and other account fees may be charged.

      For business analysis accounts, an Overdraft Protection Transfer Fee of $5 is charged for each transfer from your linked account.

      To sign up for Overdraft Protection, or for more information about either service, please visit any Old National Banking or call Client Care at 1-800-731-2265.

    7. Are there transaction and monthly limits for Mobile Deposit?

      Yes, there is a $5,000 daily limit and a $10,000 monthly limit for mobile deposits made through the Mobile App.

      The monthly limit amount is on a rolling 30-day cycle. As mobile deposits become available to you, they will no longer count toward the limit, making room for future deposits.

      If you have questions about Mobile Deposit limits, please contact Client Care at 1-800-731-2265.

    8. How do I apply for a business loan?

      You will want to talk to a member of our business banking team, since the best loan solution can depend on your specific needs and goals. To help expedite the process when you apply for a business loan, visit our documents you will need page. Here we provide a checklist of items we need to consider your business loan request, including small business administration and commercial real estate loans.

      You will also find a link to our Personal Financial Statement form, Personal Financial Statement WI Residents Only residents and our SBA Loan Submission Packet.

      To get our conversation started, please call us at 1-800-731-2265 or send an information request form.

    9. How can I send a wire transfer for my business?

      To learn more about your options for sending domestic and international wires, including wire transfer fees, visit our Business Wire Transfers page

      Here you can also find information about ONPointe, our Treasury Management solution that enables clients to initiate secure wire transfers from their own computers.

      If your company regularly sends international wires, you may also want to talk with our Foreign Exchange (FX) Department directly at 1-800-704-3084. Along with helping clients make and receive payments in foreign exchange, the Old National FX Department can assist with ways to mitigate exchange rate risk.

    10. How do I apply for a mortgage loan?

      You can apply for an Old National mortgage loan in several ways:

      Apply through our website

      1. Visit the Mortgage Loan Options page.
      2. If you prefer, you can also designate the mortgage lender you prefer to work with. In that case, go to the Mortgage Loan Options page and select Find a Mortgage Expert. Under the photo of the mortgage loan officer you prefer to work with, select Apply Online.

      Call us
      You can also contact a mortgage loan officer directly to schedule an appointment. Go to the Mortgage Loan Options page and select Find a Mortgage Expert. Under the photo of each mortgage loan officer, you will find a direct phone number.